Hotel Suncity Prayagraj

Nothing Our stay at Hotel Suncity was highly disappointing. We had booked two rooms for four adults via Booking.com, but a day before check-in, we received a message claiming there was an electrical issue at Suncity, and we were shifted to a nearby hotel, Hotel Shree. Upon arrival, we found Hotel Shree’s rooms to be in terrible condition—far below acceptable standards. After a tough argument, we managed to get our rooms back at Suncity, only to realize that there was no actual power outage—rooms were available. This raised serious concerns about a possible scam where guests are downgraded to inferior hotels for profit. We even met another guest facing the same issue. Unfortunately, our troubles didn’t end there. Suncity charged more than the amount we booked through Booking.com. The hotel itself was a nightmare—no WiFi, no kettle, no cups, dirty bedspreads, and an arrogant manager. Our room faced the road, and due to poor window sealing, the noise levels were unbearable. The room was also cramped and uncomfortable. It is shocking that Booking.com lists this hotel as a 5-star property when it barely meets basic standards. This experience has made me question the reliability of hotel ratings on Booking.com. I would strongly advise against booking Hotel Suncity and urge others to be cautious when booking hotels through this platform.

Pleasant