Novotel Amsterdam City
About Novotel Amsterdam City
This 4-star hotel offers modern rooms with free WiFi and is less than 10 minutes’ walk from Amsterdam RAI convention center. Novotel benefits from a gym and a sauna. Guests can park in the spacious on-site paid parking area. All of the rooms at Novotel Amsterdam City feature a spacious layout with a seating area. The modern amenities include tea facilities, a Nespresso coffee machine, a 55-inch flat-screen TV and a mini-bar. A breakfast buffet is served every morning. The hotel also has a restaurant with a diverse menu that varies according to season. A bike rental service is available at the property. The hotel is set right next to Amstelpark and 5 minute walk to the Noord-Zuidlijn which has a direct connection to the city center. Schiphol Airport is reached in less than a 15-minute by car or public transport.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Superb
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Exceptional
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Very good
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The property and its location were fantastic, but the rooms were just average; however, the breakfast was exceptional. Rooms average
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Pleasant
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Superb
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Big spacious room, very polite and friendly staff. Good connection with the city centre.
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Clean, big hotel, decent sized rooms. We stayed just one night, so cannot say much. Just decent hotel. There is no toilet brush in the bathroom. They say it's for hygiene, not sure about it..
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Exceptional
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Very good
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Exceptional
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Exceptional
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Superb
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Unfortunately, I would have loved to give this hotel a good review, as I have stayed here several times before and always had a positive impression. However, this time our experience was extremely disappointing. My daughter left her beloved stuffed rabbit in the room. She has had this rabbit since she was born, so it is extremely special to her. We only realized it was missing a few hours after checking out, and we immediately contacted the hotel because we knew exactly where we had left it — on the bed. We even wanted to return to the hotel that same day to collect it, but nobody seemed willing to properly help us. We contacted several people, sent emails, and kept following up, but we were simply passed from one person to another. The person responsible for lost and found apparently only became involved more than a week later. We were eventually told that the rabbit had not been found. Honestly, I find this extremely difficult to believe, considering we reported it only a few hours after leaving and knew exactly where it had been left. What is even more disappointing than losing the item is the complete lack of urgency, responsibility and willingness to help. When something so sentimental is lost, you expect a hotel to at least make a genuine effort to investigate and communicate properly with the guest. It is a real shame, because I have stayed at this hotel several times and would have happily recommended it. Unfortunately, this experience has completely changed my opinion. Very disappointing and, frankly, unacceptable.
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Very good
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Superb
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Good location, close to train and metro station. Comfortable beds, good and varied breakfast.
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Very good
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It was clean, comfortable and equipped with all the necessities. Well, it’s not in the center of the city and for transport you need to walk a bit.
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Location, Breakfast, Staff No amenities, no extra features
