Krabi La Playa Resort

The bed sheets were really dirty ?, towels also dirty, the air conditioner needed maintenance, room smells like mould everywhere.

Last 2 days we got vegan food that we asked for 5 days. Took the hotel staff 2 days to get a proper casket for our baby. Brown water came out from the shower and sink valves. Old towels. Power supply sockets didn’t work in any of our rooms (we had 3 rooms) except for the one that the tv connected to. Pool bed mattresses are also old and the area is full with ants. Breakfast was pretty poor and the dishes are not very clean and you can find ants and bugs on some of the food serving plates. Cocktails at the pool bar are very expensive and they don’t really know how to make it.

We enjoyed our stay here. The hotel is just a short walk to the beach, and close to shops and restaurants. The room was clean, spacious, and comfortable. The only downside was that the toilet didn’t have a bidet (شطاف). Overall, a great choice for a relaxing vacation.

Exceptional

Superb

Lovely hotel in a great location. Close to the beach and eateries. Varied breakfast, I don't understand the complaints about this. What do these people eat at home? Friendly staff, especially the woman where you can book tours. And my room with pool access was really lovely. Very large, neat and clean. Could use a lick of paint here and there.

It is at a good location with many restaurants, bars etc around, even the beach and market are within walking distance. The staff was friendly, especially the tour guide, Amanda. She was very helpful and knowledgeable, and even gave us a good price for trips and activities. The breakfast was good enough. The only concerns was the housekeeping. When we left and came back, the room was made up but the floors and surfaces were wiped poorly. There were still hairs on the floor and marks on the bathroom counter. The gym is also very small and outdated, they could take out the unnecessary machines to rather just have treadmills, dumbells and benches. The pool area is quite nice, good place to relax. The massages are also affordable and done well.

Staff were very friendly.

I could never book this hotel again. It was terrible. I originally booked for three nights and tried to leave at 1am my first night. I was placed in third floor at end but while walking to room hallways were dirty and unclean. The room itself was dirty, stains on bed, furniture and water all over bathroom floor despite not even using it. Also parking was meant to be included so staff member had to move their car for me to park in extremely small space at front. Depending on where you park if you get a spot that has not got staff parked in it you could easily be blocked in. I didn’t look too quickly as I was hungry for food but on further inspection when I got back I felt very uncomfortable. Cockroach in room when I walked in which is no big deal (it’s Thailand) and they removed it quickly. However four more arrived within about 15 mins. I asked for some boric acid type powder or killer to be put down but all they had was a spray. Trying to sleep with the smell of the spray and cockroaches coming out of ac vent was just a no for me. I asked to be moved and was told next door or one other room which was just as dirty when I inspected it. I asked them to check out but night manager Ann had no clue what to do or how to refund my two extra nights. I had to wait till manager on day shift. I asked him about cleaning of hallways and room and was told they all gone home, but it hadn’t been done during day either. I honestly don’t feel like my room was cleaned properly before I checked in. Didn’t sleep at all. Took a shower to freshen up before leaving and was scaled by hot and then freezing cold water. Not only that despite having a do not disturb sign on my room door, cleaning staff walked straight in while I was naked without even knocking. I was refunded for the other two nights and 30% of first night but I should have been allowed to leave when I asked to at 1am. Overall a horrible experience.

Good

The hotel is a little hidden gem. Only a few minutes walk to all the bars, restaurants and the beach. Peaceful setting, clean rooms. The staff are wonderful. Always smiling. The only negative I would say is that people get up very early and reserve sunbeds around the pool, but dont use them for hours. There are polite notices asking customers not do this, but it is not being adhered to. There were a couple of days that we wanted to have a chill out day by the pool, but to ensure we had a sunbed we had to be up at 7.30am... people should be more considerate.

Location, staff and amenities. Swimm pool access rooms were lovely. All staff were happy and smiling all the time and ready to greet you Definitely coming back!

Pool was great Food was poor no power points beside bed to change phones

Brilliant

Staff and excellent location

The friendly and helpful staff :) The hotel was overbooked so we were asked to stay at their sister hotel - Navinda Krabi Resort. The staff were very apologetic about this and offered us a complementary meal. We didn't enjoy the breakfast at Navinda Krabi Resort.

Superb

Exceptional

The staff here were very friendly and happy to answer any questions. The location was also great.

Krabi La Playa Resort has a great potential as a seaside hotel, with big rooms that have balcony which offers a great view to the pool. The breakfast was also good, we have enjoyed the fresh fruits. The hotel is very well located, few minutes away from the beach. The hotel rooms really need some renovation especially the bathrooms which are very old, full of mold and the shower door broken. The room wasn't as clean as I would have like it to be, especially the floors where you can find hair and dust. Also the rooms are very noise and the AC was extremly loud which was very disturbing during the sleep.