Highland Inn Arlington

When we walked in the hotel room had flies, the bed had stains, the wall trimming coming support and not clean.

Not bad tbh. Just fridge wasn’t working and some towels were a bit dirty

Our room smelled like weed!

clean room for this price

Another aspect that wasn't too great. The hotel wasn't clean. I got in there and they had previous repairs. There was calking on the bathroom counter, the shower and tub were dirty. There was saw dust and dry wall in the tub and the clog was unscrewed from the drain. I had to clean it out before bathing my kids and screw in the clog. The shower also didn't drain. The sheets were also still dirty. Their were red stains that looked like blood dots. The room also had a a strong odor like maybe mold. I tried to talk to multiple staff and they acted like I was being a bother and they were not helpful at all.

we did not stay in the room for long but it was nice grounds were quiet we enjoyed it thank you

Bathroom

I reserved a non-smoking room, they put me in a room that had been used as a smoking room prior, it reeked. There were cigarette burns all over the furniture and cigarette burn holes in the bedding. The staff were extremely rude and unhelpful, especially on check-in. They refused to let me store my luggage there prior to check in. When I tried to explain to the woman that I was told I could store luggage prior to check-in. She simply walked away from me. Horrible people.

They refused to allow me to store my luggage until check in. The woman at check-in was extremely rude and treated me like I was trash. She walked away from me ignoring my questions and requests. They put me in a smoking room even though I had reserved a nonsmoking room. The room stank and there were cigarette burn holes in the bedding and burns all over the furniture. This place is a total dump and the staff are horrible people.

The keycards never work correctly. Ice machine is broken. Staff is okay. Just no Effs given

We’ve used them for years and wouldn’t recommend a better team. Don’t let the price shy you away, compared to heavier hotels!

For the price it was ok. No major issues. Would stay here again if needed.

the location the staff was rude

The lady went into our room and saw our dog and left our door open while we was at six flags. We returned with our room open while our dog was in there. We paid a pet fee so they know we had a pet. The next morning we stepped out while our kids was asleep to let the dog our they saw me and my ol man and the dog and they deactivated our key so we couldn't get back in our room. We had to go back to the office to try to get in our room while our kids was locked in and we was locked out.! THE WORST EXPERIENCE WE HAVE EVER HAD!!!!

We booked our room for 4 days. There's no breakfast like it says there is. There's no coffee. There's people in and out through the night. We paid a pet fee and our room key got deactivated while our kids was in the room so we got locked out of our room ( we stepped out to let the dog out) they told us we had to pack because of our pet even after we paid the pet fee for our time here! WE TRAVEL OFTEN! AND THIS HAS TO BE THE WORST HOTEL WE HAVE STAYED IN I would not recommend this place to any one!

Tv Did not work room was not properly cleaned trash was left from the previous stay .

It’s very outdated, walls dirty, shower pressure was low and I was given a dirty towel what looked like was stepped on or dropped outside my mistake and was still put in the room for the guest to use. Sketchy people are staying there too so I wasn’t comfortable at all but you get what you pay for. This was a last minute booking but I would definitely not come back here. As for staff they’re just there for a check not rude but not welcoming either.

Online reservation trouble

N/A

I liked the wooden floors in the rooms. Microwave is a bit confusing, but excellent once you get it.