Fairfield Inn & Suites by Marriott Denver Aurora / Parker

All good, thnx

Staff was accommodating and the location was convenient for us. The pull out sofa was terrible

The property and room itself weren’t anything extraordinary. Clean and presentable. However, I felt the hotel pulled a fast one on me. At check-in, they informed me that the reservation deposit from Expedia had been declined, and they needed to re-run my card. After stating the reservation declined a second time, they said I would need to pay the hotel directly to keep my reservation. I did so, using the same credit card I used for the booking through Expedia, and had no issue whatsoever with my card. However, the hotel charged me the full rate, and stated they were u able to use my Expedia Key Cash rewards points that I initially used when I made the booking through Expedia. So I ended up paying an extra $70 directly to the hotel. Not happy about how this played out.

Room was very large and easy to move my mom around in her wheelchair. Will come back again!!

Thought because it was Marriott property it would be excellent. It was a disappointment. The room did not have a comfortable chair in the room. The bed wasn’t bad but also not the best. We would not stay there again if the need arose to be in the area.

Everything at this hotel was just as it should be,top notch. Thank you

great breakfast nice big room. was having tv issues at the time we were there. would stay again

It’s a Marriott but def could use a redo. In my room alone the window was broken so when the wind blew it whistled. The tv wasn’t working and had a crack in the corner. It wouldn’t get online so you couldn’t stream. The shower faucet was broken so not a lot of water would come through the shower head. The fire alarm went off during my shower from all the steam. I didn’t not complain at the time I noticed things as time went which is my problem. Location is great. Staff so nice.

Great place

Exceptional

Clean room

The only down side is because of its convenient location to shops and food, the price is a little high.

I arrived late in the evening & was very tired. When I first checked in, the room #333, it was overly warm, musty stinky & the bathroom counter looked clean, but had crumbs & residue on it. It had not even been wiped down. I had to go down stairs to request a cleamer room #408. The receptionist was very apologetic & emediately assigned a new room. However, the keys did not work so I went downstairs again. The room was ok, but had a faint smoke odor. The window latch was broken & the screen torn when opened. Maybe someone had been smoking out the window.? I was on the 4rth floor, so thinking of danger for children. The bed creeked, the mattress was hard with plastic under the sheets. The TV cable did not work. So went down again. The receptionist gave me a solution f or the TV, but it did not resolve the issue. I was too tired, so just went to sleep. In the morning, the food was ok, but the hot water for tea had black residue in the bottom. After breakfast, I wanted to sit outside in the fresh air, but it had just rained & there was no covered place to sit& the outside furniture was wet. So I went back up to the stuffy room. I paid a lot of money for that hotel, only because my daughter & granddaughter were staying there. We were only there 2 nights for my grandson's graduation. I was not impressed with the hotel! Next time, I will stay at Holiday Inn Express, which is always clean, has great service & 1/4 the costs!

Exceptional

It was very convenient to where we visiting. The muddy mess outside of our window. (North side) I’m guessing it doesn’t belong to the hotel, so they may not have the ability to fix it. It didn’t bother us much, but it didn’t look good for the hotel.

Breakfast was good. Nothing was the same

Room and bathroom is dated. Shower head was terrible. Could hardly wash the soap out of my hair. Breakfast was good with good verity.

Great stay.

Good

Excellent