Best Western Plus Austin Airport Inn & Suites

The staff were very friendly.

At the time we stayed the pool was not opened yet, waiting on inspection from the City of Austin. Otherwise, all was good. The beds were the most comfortable bed I've had at a hotel.

I didn't that the carpet in my room wasn't clean enough & I don't think the A/C unit was cleaned out in a long time because when we came in the room smelled musty & stuffy.

The room was dingy and run down. The outlets in the bathroom did not work, and furniture in the room was damaged and broken. The fridge did not get cold, and the hotel door was wonky so was hard to close. cigarette butts were floating in all the planters when you walk in, which was not appealing. Also the pool was not open and the upstairs guests were extremely loud and disruptive which made sleeping difficult. The front desk staff was very friendly, but take a minute to actually come to the front. We were only there on night and would not stay again.

Convenient to airport. Quiet and clean. Easy access. Price is fair.

Also, the breakfast was only so-so. Very few muffins, bread and they kept running out of eggs. Tables were not cleaned.

Very good

I loved the free parking.

Convient, clean, big room

The room was very nicely done EXCEPT for cleaning the AC filter...it smelled very dusty! In the hallway was great..smelled like new paint and fresh. I did appreciate the GRAB and GO breakfast. My flight was super early. However it should only be individually wrapped items.

Parking

Great place and good breakfast.

Clean fast to airport

When I checked in, it was very quick. Hotel employee was very professional and also very informative! She gave me great ideas regarding restaurants in the area. Hotel employee made me feel welcome and it was a pleasure dealing with her!! Thank you ?!

The room was clean and quiet. Would have liked brighter lighting in the room.

ALl was good except the person above me would run and jump at 3 am in morning. There should be a sign like at the hotel I am at now that says after 10 no noise from guest. The fact that they sounded like a stampede ( no joke ) at 3am to about 5am was annoying. I yelled knocked and they still continued.

Exceptional

was such a great stay I extended my stay. All the stay is so nice and helpful.

Very good

The rooms were so humid, EVERYTHING was soaking wet - bedding, carpet, our clothes, even our shoes. It was horribly uncomfortable. There was also no coffeemaker in the room as advertised in the amenities.