Embassy Suites by Hilton Austin Central

Extremely disappointing experience and absolutely not what I expect from Embassy Suites or Hilton. My room was not clean, the parking area felt unsafe despite being charged $22/day, and marijuana use was prevalent throughout the hotel. Guests were partying all night, with loud music, disturbances, and a fight continuing until approximately 4:30 a.m. Five of my staff members stayed on multiple floors and reported the same issues. Some even placed chairs against their doors because they felt unsafe. On 8/6/26, 5 people separately contacted the front desk to complain, yet nothing was done by hotel staff or management. I understand hotels cannot control every guest, but they can respond to serious safety and disturbance concerns. The experience did not reflect the higher standards of Embassy s

It went well.

We had a great stay at this hotel. The room was clean and comfortable, the staff was friendly and helpful, and the location was convenient. The hotel was quiet and family-friendly, making it a great choice for travelers with kids. We would definitely stay here again and recommend it to others.

Located in a great spot! Pool and hot tub were great and staff was very friendly. Breakfast was amazing too!

Room clean except bathroom tub needs cleaning swimming pool needs lots of cleaning everything else good thank you

Staff were friendly and helpful! Our room had the ceiling was rusty and falling in!

delicious food !

The staff and location were all amazing. Highly recommend.

Super breakfast.

The hotel was very clean and well kept. I loved the interior decor and spacious lounge sitting areas available. The breakfast buffet is amazing and loved that they offer an evening complimentary drink and snack. We will be back here again for sure.

Everything as far as room & service was great, we chose a hotel woth a pool incase we got rained in the top rim of the pool looked like it had not been cleaned in years didnt notice it till after my whole family was already in. To say that was a big downer and having an uneasy feeling about everything else was just yuck. We did get rained in there was buckets everything from the leaks in the main lobby. The service from the employees was great and our rooms were perfect.

Everything was great.

Shower didnt work well

Large free breakfast in the largest serving area I’ve ever seen. Love the evening social interaction hour with complimentary alcoholic beverage, sodas and snackables.

Nice lady at the desk that checked us out attempted to apologize and offered Hilton Honors points, but this hotel was terrible

Staff was super friendly and helpful. Accommodated us so that we be have a room close to our other family members. Definitely staying here again next time we are in town.

It was awesome!!!

I like the Daily complementary drinks , elevator is very slow and few carts

My wife and I really enjoyed our stay. It was also very close to the location that we needed to get to.

Nice spacious suite. Breakfast was great. Happy hour was nice and chill. The pool and hot tub were good. The elevators need to be worked on. It is a big hotel and at some point only two elevators were working. It was chaos at the end. Everyone was trying to leave with their belongings. Long waiting time. Overall an ok place to stay. Also I had to pay $22 a day for parking.