Hilton Garden Inn Bakersfield

It was location and service

Always where we stay when traveling North. They are always accommodating when they can, no questions asked. My favorite ❤️

Great area, lots of restaurants, Costco across the street. Quick and easy to I-5. We always stay there when traveling North.

Our room was clean and spacious but there were a few "weird" things about it. The temperature was set to 53 degrees when we arrived and it was like walking into a freezer. There are lamps and charger ports for the person's sleeping on the inside side of the bed but not the outside. A reading chair in the corner of the room, but no lamp and no windows next to it. A desk and chair in the room, but no mirror to do hair/makeup. Free water for Honors/Gold or Silver members but all others had to pay $3 per bottle. If you don't really READ THE TAG on the bottle you'd be charged that outrageous price. Luckily we know to fill our bottles for free at the refill station in the gym. Crazy little things but inconvenient enough to probably not stay there again.

The staff are very kind. The lady at the front went out of her way to get us pool towels. The actual room is very nice and clean. They have a nice bar and restaurant too. My only ding is that the pool was messed up because some people threw pillows and actual chairs into the water.

The room was clean; it had ample usb ports for device charging; beds were comfortable (still too soft for us, but much less soft than some other hotels we’ve stayed in).

Clean and comfortable washer and dryer available. Site said free breakfast included in stay. Yet going to get breakfast immediately I was handed a menu to order food. That I had to pay. Also if your not a member apparently you are charged for water bottles in room.

The staff was friendly and kind. Bought food and snacks elsewhere because the snacks there are over priced, for example a lean couisine was $14 and a bottle of chocolate milk $7.

Overall the property was great. My family and I stayed at HGI for over a month. The staff was awesome. Thank you Meaghan, Karla, Kevin, Tre, Angel and many more for being so helpful during our stay. Our rooms were very clean, the food and drinks were great! Thank you!

Breakfast was good. Hostess was friendly

The property was beautiful. The rooms were nice and the staff was amazing. We most definitely come back when we are in Bakersfield.

nice ,clean,relax,open area

Lots of great things! Fridge and microwave in the room. Free coffee in the lobby, you have to pay for meals.

Wonderful experience.

Superb

Our room bathroom wasn’t working. So we call the front desk and they said. The maintenance guy. Will be there until 12 pm. So. I have to go downs stairs to used the bathroom and we could flush the toilet. Because this one took an eternity to full the tank. We went to visit a family. So we did. Notice this until the morning. But is very frustrating that you can’t used the bathroom toilet and also shower. Because if the smell of poop because we cou flash the toilet. The front guys desk. Give me the. Bref breakfast that I get in the morning and also the one that I told you was free with our package in, but they didn’t explain that if I order from the little list they have it would be charged that she pick it up from Bill, but still like you know it’s not OK. You need to go to the bathroom if you need it because you can’t flash your toilet.

We have being staying on the property for almost a month. The staff have been very accommodating and friendly. Breakfast and dinner have been very good.

Always great.

Good

I like the confort I didn’t like the shower head and shower curtain.