Emerald Suite Hotel

Many thanks to the brothers Hussein and Hassan Ali Hassan for their excellent service and hospitality. It was truly a wonderful experience, and I would say this is one of the best hotels in Baku.

Next to small market Windows location is scared . Counter of washing basin was broken.

Location and Service All Good

Service is very good Nothing

I did not stayed but this hotel is not good location and you cannot stay with family and cancelled immediately. Not clean, not at good location for families.

The Hotel staff were extremely friendly. Thanks to Mr. Farid, willing to be of help all the time. Breakfast can be better at least for vegetarian guests. The location is 15 mins from the Old Town but is always commutable through Bolt/UBER.

Staff were ok and respectful and hepful. Breakfast was standard 3 star hotel food for the region. Lack of bed sheets or better bed duvet for warmth. Location was not good and not known to local taxis, had several trips where taxis bring me to wrong address when hotel name and hotel address is provided.

Good

Thank you Qurban for making us feel welcome and Farid for the great help and service! Always friendly and helpful. Great hotel with great traditional breakfast.

Exceptional

Good

Good Everything is good

Special thanks to Mr. Tayyab, good guy and helpful!

Location was amazing Breakfast and no amenities.

Exceptional

Very good

The staff is quite helpful eventhough there is the language barrier.. They do go out of their way to help you especially Hussein. Wifi access is good once you figure the settings properly. Quite a number of things we were not happy with : 1. Bed comfort - Mattress was rock hard and not comfortable or pleasant to sleep on 2. Bedding - Totally not happy with the way the bedding setup was done... No mattress cover fitted, and the sheet supplied was was very small - almost comes out every time once sits or sleeps on the bed. 3. No chair in the room - One cant sit anywhere expect on the bed 4. House-keeping - Rooms are not cleaned regularly nor is bedding changed frequently and the our toilet paper ran out more than once and we had go and ask for it 5. Breakfast - Monotonous breakfast that lacked variety - Stayed for 5 days and our breakfast was the same everyday 6. Breakfast menu / condiments not labeled - One cant tell which sauce is what or condiments as these are not labeled 7. Room View - Room we booked in didn't have any view other than the massive next door building wall - So its forever dark and cant tell what time of the day is nor what the weather is like (unless you go outside) 8. Constant moving of chairs / beds / furniture - Not sure if it was the guests next door to us, or above us or the next door building. Noise too unbearable and impedes on one's sleep quality. 9. TV - No channels that caters for international guests - everything on TV on local language 10. Only tea provided in rooms, no coffee, milk or wooden spoon stirrers provided

The staff are sooooo good and sooo nice especially farid hes very nice and kind Nothing...it was soooo nice

friendly staff and location some of the basic rooms have limited window opening option, so please choose room carefully

The room window was facing a wall 30 cm away