Cottonwood Boutique Heritage Otten

The theme

comfy bed

- clean and non conventional room design - limited parking space

Location and price of the hotel is really affordable. Nice place to stay. I really like the design of the room, makes the room specious and comfort. I really encourage travelers to try it. It could be better if the hotel has their own cafeteria.

The ambience and type of the room. Suitable for family dan kids friendly. Nice place and cozy.

I absolutely loved this place. The staff is extremely nice and professional. They helped with fixing my reservation that I messed up by picking the wrong dates. I didn't lose any money and I got to stay the days I actually needed. And they did all this with a smile on their face. I made their job more difficult and they couldn't have been kinder. They also helped me find a laundry service which was very practical and fast. The room was nice and clean and Netflix is a plus and it's also very quiet.

The room is uniqe and spacoius. There is nothing special near the hotel

The hotel itself is on a lovely street in a very pretty, area with lots of trees. The atmosphere of the hotel is very nice, very clean, with a lovely lobby and courtyard that is a table seating area, and a cafe conveniently attached, with all sorts of breakfast breads as well as a full dinner menu-- you could eat in the courtyard for have room service--and the food was very good. They also recommended for me an excellent tour guide named Deni, who drove me around all the attractions outside of Bandung for a reasonable price. The room was very small, the mattress was too stiff, the bathroom was tiny. Worst of all was the noise from the courtyard. Almost all the rooms face it, as did mine. When people were talking in courtyard, I could hear what they were saying as if they were in room. The walls are that thin. There was a family with small children who were constantly screaming starting at 6:30 in the morning, and the staff did nothing to get them to stop the noise. I could not get back to sleep. I had to tell the people myself to please keep their children quiet. There are signs around the courtyard saying not to make noise, but the staff does not enforce it. When they have children literally screaming and screeching in the courtyard with so many rooms facing it, they really should so something about it. If you stay at this hotel, bring ear plugs.

None

Spacious for Family room & near distance to go to anywhere. No elevator, especially for room at 3rd floor, Single room area is relatively small for a standard room

The hotel is in a very convenient location. It made getting around the city very easy. The staff were extremely kind, friendly, and accommodating, which made our stay even more pleasant. Overall, a comfortable and hassle-free experience.

None

Its a good place to stay in the middle of the town

Love the staff, they were very helpful. They even willing to prepare an early breakfast for us. Booked and stayed in a duplex studio, with 3 people in each of the studio. Though it was very comfortable, however, at times it feels very cramped.

2nd time here. I hope the price can be lowered next time because i like the place. Old quarter, old family house with bright lights anf modern touch. Huge room, some with kitchnette..wow. Wish i can stay longer. Thank you for all good and helpful staffs. They stand by and made check in and out super smooth and they àssist me deliver my grabfood order. I dont like the price which is higher and higher. Because it is a family house, no sound proof expected but the staffs work hard to make good experience. Hopefully they can have new uniform.

Liked the ambience of the property, location is good, staff are all smiles and approachable. Also, the cafe is great. None based on our stay.

room with theme

Nothing

It felt a bit unusual that we were asked to sign a declaration confirming we were married—this was the only accommodation in Indonesia that requested it.

Charming hotel. My room was comfortable. Everyone on staff was super friendly and helpful whenever I had questions.