Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand
About Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand
Grand Mercure Bengaluru at Gopalan Mall, An Accor Hotels Brand offers top-notch services and amenities, ensuring guests experience utmost comfort.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Bangalore. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Grand Mercure Bengaluru at Gopalan Mall, An Accor Hotels Brand, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Grand Mercure Bengaluru at Gopalan Mall, An Accor Hotels Brand, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Grand Mercure Bengaluru at Gopalan Mall, An Accor Hotels Brand provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by stopping at salon and spa for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Clean and all facilities. Great food service
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Prerona and sagnik is wonderful
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Staff not friendly Not nearly to lift
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Awesome stay thanks to Prerona and Maithri and Manan .
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Excellent breakfast, very friendly staff 1. Location was a little away from the City Centre, so could not do much 2. Car rentals from the Hotel were prohibitively costly. We managed by renting cars from other agencies
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I was treated like gold and the staff is incredible. I needed very strong wifi for a presentation and they made sure someone came to help me. The food, the room, the whole hotel was exceptional. Too much perfume in the main lobby! Less scent!
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Staff at the reception. The food was highly priced but appalling (especially the lamb rogan josh).
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Exceptional property and great hospitality
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Excellent breakfast with a lot of healthy options. Loved the great service from folks like Uma (restaurant), Madan (concierge) Almost nothing
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THe suite was large with two bedrooms and a living room and shower facilites were very comfortable The room wasnt clean the first day , kids had dust mites allergy so they go sick the first day , after cleaning they were ok
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Very good
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Superb
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I recently stayed at the Grand Mercure Gopalan Mall Bengaluru, and while the hotel was clean and the room itself was comfortable, the overall experience fell far short of expectations for a 5-star property. Staff were largely unresponsive to even basic room requests — including repeated calls for essentials like toilet paper, which is simply unacceptable. Room service was also underwhelming, both in quality and responsiveness. The final frustration came during checkout, when the card payment authorisation taken at check-in failed to process properly, resulting in a double hold on funds on my card. This lack of professionalism at the front desk left a lasting poor impression. Overall, the stay felt more like a 3-star experience — clean, but lacking in service, attention to detail, and basic hospitality.
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Exceptional
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Very good
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High tea was advertised as a complimentary option - but was dark, unwelcoming and food was very limited and poor quality and no tea available for 20 min
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Superb
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Nice and traditional outlook with a very pleasant view and atmosphere and awesome fragrance throughout. Bed in the room was also pretty good The room did not meet the same expectations as the overall property. Particularly, placement of things were not ergonomically setup; specifically in the bathroom. The room was fancy but I wouldn’t say it was the most comfortable
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Location & facilities There was a lot of noise ( probably construction )
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Superb