Metropole, Bangkok, a Tribute Portfolio Hotel by Marriott

The room was nice, staff were nice and flexible check out at 2 was nice They could put pictures, plants and other things to make the place looks mich better as the basics are good

No refrigerator

All good I have nothing to complain about

Friendly and helpful staff The location a bit far

The room was spacious. It has an area to store suitcases so they are not in the middle of the room. It has a washing machine, which is very functional. When we arrived, we didn't have towels in the room. The kitchen counter had stains from previous items, as did the small wooden table that was on the sofa. The wallpaper on the walls was peeling in some areas, and there were cracks in the ceiling. When they cleaned the room, they only made the bed because when I returned, I found some small pieces of paper on the floor that I forgot to throw away. They replaced the water but took one of the glasses. The kitchen didn't have utensils, which seemed odd to us since we had a kitchen, but we didn't plan on cooking. I don't know if they can be requested at reception. Overall, for a 5-star hotel, we expected more attention to detail and better cleanliness. It's worth mentioning that when we arrived, we were notified that we couldn't access the gym or the pool, as they had been repairing them for a couple of days. However, they didn't notify me by email, which was one of the reasons I chose the hotel.

There was doing instruction for all that the hotel Hammer noise they open on me the balcony and no facilities all of them. They are closed for maintenance and the reception not very friendly and the housekeeping they don’t come to help and a lot of things, but I have in this hotel.

Location is fine Breakfast wasnt good at all. Bathroom designed the way you will flood it.

Big rooms Breakfast was awful

Passable

Interior in the entrance hall, old colonial style Fallen out of time... it's not a 5 star! Old equipment. Location is not really good.

Exceptional

The property was in a good location to access the city centre. The local boat behind the hotel was cheap and fast avoiding the traffic . The staff were very helpful . The room had a washer dryer which was very handy and kettle toaster and microwave. The room was not what we expected and not sure where the rating came from. It’s very dark and a bit seedy. There’s a men only section in the hotel if you want to that sort of thing. The room advert said it had a jacuzzi but that’s actually a small bath. We ended up grading and paying another £100 for 5 days because the room was small and dark. The hotel needs updating with some bright lights. The pool was also nothing like the photos. We didn’t bother looking for the shared hotel jacuzzi . We should have known better with the price but it was a late booking and thought it was a bargain. Basically you get what you pay for I guess.

Bad

nothing really menu in room with list of condoms next to price list for mini bar

Beautiful old lobby. Comfy bed and pillows Bidet toilet Near the step on step off canal boats Noisy room ( balcony room). Street and club noise. We were however offered another room but declined Included breakfast was quite limited for choice. TVs are pretty old and outdated.

Poor

The room was not clean. Meldew in the bathroom, dust on the lamps, the garbage can looked and smelled bad, I walked out of my room to find the cleaning staff sorting the dirty linnins in the hallway and I had to step through them to get past. The TV reception looked like it was using rabbit ears from the 1970s. It had a stove top and microwave but no utensils, plates or cookware.The hallways smelled musty with stains all over the carpets. At this location and price point I was not expecting something supper nice. But not being clean is a deal breaker for me. I would not recommend staying here. I have stayed at other hotels in Bangkok in much better locations and at similar price point that are head and shoulders better.

Rooms are comfortable all with kitchen and washing machine Not much close by and not close to public transport except the canal boat which only runs until 8pm. Bath tub is tiny!

Most of the stuff are polite except one reception The swimming pool, the gym and the sauna is horrible

Nothing Sauna