Palette The Travellers Hotel Bangkok
About Palette The Travellers Hotel Bangkok
Palette The Travellers Hotel Bangkok provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out and luggage storage to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises.Your stay will be comfortable with the presence of 24-hour room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water and mini bar is conveniently available for your use.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Clean and convenient to public transportation Noisy traffic outside the window
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The room is very old, dirty, and cursed by insects. It's not worth the money I paid for the accommodation.
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The location The free breakfast was lacking ! Also no coffee was offered , apparently they were out of it.
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Good Nice
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The cleanliness the furnishings the location .. beautiful The hard beds
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Room
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The TV was broke. The air conditioner was broke. The showerhead was broke.
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Good place near to mrt and bus stop Low skill staffs and they don't have a weighing scale.You will get breakfast with set menu not buffet.
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The smoothie bar was good The humidity in the room made the sheets slightly damp. Took 30 minutes to dry. Rainfall shower head did not work Exhauste fan did not work in bathroom Room oon 7th floor located.direcylyy above school assembly area roused by loud music from speakers. There was no notice this would happen .
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- contact number in Booking is of their main head office and not actually the hotel front desk which caused another difficulty in initially finding the place. - language difficulty is there but then can manage with using google translator. - staff very friendly and just next to MRT.
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We can't get in the place because the key password was not working. The address from Google and the property wasn't sam. The phone number they gave the lady was yelling and said it not her hotel . And she didn't know anything about it.
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Room not tally with pictures on the booking.com page. Staff suggested me to cancel and asked for refund, but after numerous attempts, they got my check out date wrong and wanted to charge me for 4 nights out of 6 nights (which i booked but stayed only 1 night). I suspected this is a scam. 1) On 30 January i checked in to Palette Travellers Hotel @Bangkok. I initially booked the hotel for 6 night (30/1 - 5/2). 2) i paid the full amount upon check in by credit card. 3) After checked in, i was dissatisfied as the room given isn't the same as published on Booking.com. 4) On 31 January I queried the staff at the counter and she told me that i can always cancel the reservation and asked for refund for the remaining 5 nights. She promised that the hotel will refund 100% but i need to notify Booking.com first. 5) I decided to cancel and checked out immediately on 31 January. 6) After multiple attempts i managed to get in touch with Booking.com staff and explained the situation. 7) On 3 February i received an email from the property saying that i checked out on 2 February and they will refund me for 3rd & 4th February. 8) i called the hotel manager and rectified that they got my check-out date wrong. 9) i also called Booking.com on the same day and notified the staff about the discrepancy. However the booking.com replied that he contacted the hotel and was confirmed that i checked out on 2 Feb. 10) i called the hotel manager again and again on 4 & 5th to explain to her. She claimed that Booking.com must call the hotel before she can get the things right. 11) I wrote to Booking.com on 5th Feb but no reply until today. 12) Could you take action to process with my refund ASAP please. If the hotel wants to charge me 1 extra night for penalty i can understand, but charging me 5 nights (which i have cancelled) isn't acceptable. This is too much and not fair for me. Booking no.: 4826397321
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Good size of room, comfortable bed, easy access. Not very clean, found some cockroaches, very loud (either to main street or during week next to school), depending where you want to be mostly a bit far.
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Friendly staff The room had a bad damp smell
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As it used to be a more upmarket hotel there was very hot water in the shower as opposed to a small unit that doesn’t work very well. The shower is also fully screened so toilet doesn’t get wet. The staff member who checked me in was lovely and it’s location is close to the MRT The misleading name: there is nothing referring to “Palette” on signs or the business card or indeed on google maps. This hotel is called The Travellers Hotel with well earned reviews. Hence I ended up at The Palette Hotel in Bangkok very late and eventually, after much confusion, worked out I was at the wrong hotel. The hotel is on a very busy road and once apparently had a lot of Chinese tourists. The room smells unmistakably of smoke and was once good but now is shabby and cleaning could be improved. I am not sure why Booking.com lets them refer to 5*
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Nice and peaceful
