Spa & Apartment Hotel Mountain Romance

The location was good if you were not a skiing, and if you were it would be a healthy walk to the gondola. On street parking when we were there in July. Probably not in ski season. You had a view of the mountains from the windows. The hot water was very HOT! It had a shower, small refrigerator and kitchenette-ette. There was a restaurant, but we did not sample the fare. All of the furniture was too low to the floor and worn out, including the bed mattress. There was no table for eating and no straight back chairs. When you sat on the sofa and leaned back it opened. The PVC shower curtain rod had been broken and glued together causing it to sag in the middle making it difficult to move the curtain. Like all tub and shower combos in BG, you had to climb the Pirin mountains to get in and be very, very careful exiting to prevent a deadly fall. No elevator.

good value apt

Very good location, short walk from main street. Spacious and clean, really good value for money. Didn't face any problems.

We were warmly welcomed and treated with a very greating and positive attitude. The heating appliances need replacement and the bathroom deep cleaning due the mold in the shower cabine

Nice and very polite receptionist! Rooms had nice and interesting design. Initially while temperatures outside were very cold, there was enough warmth in the room (afterwards when temperatures outside were >0 they started closing the heating sometimes. Quiet street (no traffic, no tourists) - Could hear everything through hotel walls; including when people above flushed toilets and took showers. - Extremely bad internet; both hotel AND roaming; both during peak hours and just a bit better afterwards. - All TVs are very old, either the signal is very bad and the picture is unwatchable, or the TV will break during your stay. - Bad spare bed from couch - Water is heated through boiler, not enough for 3 people showering after each other(may be ok for two) - Room had kitchen with barebones ustensils (no pots, few old plates and glasses, few knives and forks, and that's it); no coffee machine, no coffee, no tea, or inkinds of any kind.

Very friendly and welcoming personnel. Good breakfast. Decent location to town center. Worm. Very poor internet. No elevator in the building. No dining table and chairs in our room. Extra bed was very uncomfortable for sleeping. No room cleaning or towels change during our stay.

Clean @ quiet

We've had a studio and a double room. The studio has a great size, it is lovely to stay in one of them. Also, the host was kind enough to satisfy our request for 2 adjacent rooms + a shared balcony, so we can have quick access to members of our group. The rooms had a mountain view, which was great. The place is overall pretty nice for a summer retreat and one can find a parking spot relatively easy either in front or at a 3-minute walking distance.

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Good

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Pleasant

We are very satisfied,the rooms are clear,comfortable,the hosts are wonderful and the food is delicious.The chef always surprised us with a speciality.We really felt like we were at home.If we come to Bansko again,we would definitely stay here again. We really have no complaints.

The studio was great, enough space and all that we needed. Too bad the kitchen wasn't fully equipped. Electrical stove, but no pots.

family owned hostel, nice and helpfull, clean but oldish, reasonable price for the value and for the period I was, a little bit far from lifts like in all Bulgarian family owned accommodation that I tried until now, breakfast not worth the money

10 minute walk to gondola, so welcoming and spa facilities are great after a cold day skiing.

There was not enough ligths (quite dark) inside the room.