Comfort Suites Benbrook - Fort Worth Southwest

I have never had a budget friendly hotel service members nicer or more helpful. I will be staying here again.

all good

I liked it only thing was the hot tub wasn’t hot and I had to wait for them to turn it on. Needed a fan in the restroom. Room wasn’t cleaned correctly. Soap was left in shower and there was no caffeinated coffee in my room only decaf.

Breakfast suvked

Convenience of location. Price is not bad. Coffee pots in rooms has not worked or parts missing with my last 2 stays. Coffee machine not working down stairs at breakfast. Security door latch broken. Truck drivers using up the parking lot with their truck and trailers. Refrigerator turned off and knob missing to turn on.

They had no coffee for breakfast. Isn’t that something you can run out and get at the last minute if necessary?

Everything was perfect I will defiantly put this on my list to stay again.

Good and nice morning

Location was good. And the landscaping was nice The bed was tall and a little bit hard to get in and out of

The staff was friendly and helpful.

Room was clean, Night staff was.very helpful during check in. Being as close to I 20 I was expecting traffic noise but only heard one tractor trailer putting the hammer down at about 2am. Cracker Barrel is right next door which made dinner easy.

I would like more water pressure in the shower and a handheld showerhead.

Very nice clean rooms and nice staff. Pool could use a little cleaning on tile and hit tub was warm not hot.

Great location for our needs. Easy access to loop. Breakfast is getting boring. eggs are not the best.

Breakfast was good We found bedbugs in the room and the room was very dirty. Obviously had not been cleaned. The staff gave me a new room and promised to not charge us for the room, but they did anyway.

It was close to alot of food choices. And a easy drive to Dickies Arena. And love the breakfast lady.

The manager and staff all go above and beyond to make your stay enjoyable and to ensure you have what you need. This hotel is not "in the middle of the action" but it's it's close and convenient to shopping and restaurants and the downtown area. It's a quiet location with easy connections to the west side of Fort Worth.

Clean rooms & friendly staff!

Friendly staff The room was clean but dingy, I had to place several sheets on the pull out couch ,in the restroom the soap dispenser on the wall, fell off, the air vent in the restroom was falling off, the refrigerator didn't work, the freezer had mold. I blew dried and straighten my hair and I set off the fire alarm. Had to wait about 15 minutes for manager to come to the room to turn off. We rented at this location because reviews were good a 7.5 but when we got there and it didn't match the reviews, we looked it up on google and it was a 3.5. We would have not stayed there if the reviews were accurate.

Clean easy to get there