Macdonald Burlington Hotel
About Macdonald Burlington Hotel
The 4-star Macdonald Burlington Hotel is located in a Victorian property in the heart of the city center, a 30 seconds walk from New Street Station. The grand architecture is blended with contemporary chic décor, and guests can enjoy the Macdonald Burlington’s own cocktail bar. Each bedroom has unique period features and an private bathroom with complimentary toiletries. All come with a flat-screen TV and air-conditioning, as well as bottled water from the hotel’s own underground spring. The Berlioz Restaurant and Scottish Steak Club have elegant dining spaces, while guests at the Macdonald Burlington Hotel also have use of lounge areas and the bar. The Hippodrome Theater, the Symphony Hall and the Birmingham Museum and Art Gallery are all within 5 minutes’ walk. The city’s cathedral is a 2-minute stroll away. Moor Street and Snow Hill Stations are both a 10-minute walk away. Those traveling by car will receive a discount at the local Grand Central & B4 Car park.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Elevator
- In-room safe
Reviews
-
Good
-
Superb
-
Very good
-
I was given an upgrade offer for a deluxe room with 2 beds and paid a total of 125 pounds for the 5 nights I stayed in, but the reality did not reflect that as I was provided only 1 bed instead of what was shown in the picture, I wish to ask for a refund for the 125 pounds I paid for the upgrade
-
Exceptional
-
Rooms were a good size. Noise levels from the street outside led to a bad night's sleep, as we were there two nights we got moved to another room and complaint was dealt with quickly. Very small amounts of milk, tea and coffee supplied, which considering the room price and standard of hotel was disappointing
-
Really lovely friendly staff. Very comfortable room, great location Needed an additional coffee machine at breakfast
-
Location was great. Very nice staff . The lady we met at check in (back from her holiday in Portugal) gave us lots of helpful information re food and what to see and do . Lovely breakfast . Very comfortable room with great air conditioning as weather hot
-
Very good
-
Location & spacious rooms No tea/coffee in room, windows & glass doors needed cleaning. Breakfast room chaotic & continental offer a bit basic. Cooked very good.
-
Easy for arrival by train. Rome was lovely and big and bright Bad first impression, windows on main door could do with a wash
-
Exceptional
-
Air conditioning was not working on the 1st day. A portable fan was on in the room due to this. The room was extremely hot. We were on request provided with a portable AC unit but this was useless. We were told that there was no alternative on the 1st night but were provided alternative on the second night. 1st night experience was very unsatisfactory in particular when we had paid £523 (without breakfast) for 2 nights.
-
Very central but not noisy Breakfast tea and coffees a bit of a crumble at peak breakfast time. Suggest a quicker coffee machine or add another
-
Exceptional
-
Breakfast was particularly pooy
-
Very central being just opposite New Street Station. Enjoyed a historic hotel made ready for 21 st century. Comfortable, sizeable room. All good
-
On arrival the male member of staff on reception was very unfriendly and not at all welcoming. I noticed straight away that the glass on the entry doors was very dirty with fingerprints. The building is tired and in need of some redecorating. The room was very stuffy and decorative top cover on the bed was stained. For a 4 star hotel it lacked things like complimentary water in the room phone charging points and body lotion and air conditioning . The safe was faulty and the maintenance team was required. There was a queue at breakfast which took a while to obtain a table and an ordering service for cooked items which took around 15 minutes to arrive the member of staff serving did not communicate in any way just put the plate down and walked off. I wanted to request condiments which were not readily available. Worst of all this was a senior staff member. I do not think this hotel is a 4 star rating and not value for money Very convenient location close to the city centre/New Street station and amenities.
-
Perfect location opposite the train station, very clean and stylish hotel. Can't think of anything.
-
Exceptional
