Extended Stay America Suites Cincinnati Blue Ash Reagan Hwy

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Decently clean room, we were at first told they didn't have bottles of shampoo that they kept for showers and then less then 5 minutes later an employee knocked on the door and gave us a few so that a little confusing. The staff were pretty nice, just seemed a little confused

The room itself had trash on the floor, in the fridge, and under the cabinets. The bathroom was not clean and there were large stains on the linen. When calling the front desk for assistance, no one answered and none of our calls were returned. When going to the desk seeking assistance often times there was no attendant or there was an attendant, but they had a small baby they were watching. So that made it difficult for that specific staff member to fulfill their duties. This property is not at all worth the price. If you have the option of another stay, please choose accordingly.

i would have rated this hotel excellent except for the gun shots outside our room in the middle of the night. we could not tell if they came from outside in parking lot or closer. But there was no one running in halls yelling so im guessing outside. its in a good neighborhood and i guess they cant control all the people outside. we had a clean room nice staff, and excellent parking. i didn't like that there was always a man sitting on the steps at the door we had to go around, but make be he was keeping certain people out

The staff was very nice and helpful but the property was not the best. The bed was very uncomfortable with flat pillows, the floors were very slippery , the roll around chairs were dirty , and nobody ever came to clean or result towels and etc .

All was as it should be.

The room was clean enough but the maintenance of the property is TERRIBLE.

The breakfast that we payed for. That was not a breakfast. My husband is diabetic and you only offered granola bars and muffins which he could not eat any of. That was terrible. He had to go and purchase food so he could take his insulin shot early.

Location, comfort, and value Didn’t have an elevator but was able to stay on first floor

THE PROPERTY IS CLEAN, THE WORKERS ARE VERY KIND AND HELPFUL.

It was pleasant and peaceful

This place is Not Handicapped accessible.

You get what you pay for

It’s perfect for a minimal stay. No shampoo, conditioner, blow dryer or coffee in the room. The microwave and refrigerator worked. Hot water worked. Ac worked.

It’s a dump even for a $79 hotel. I should have known better. The staff was very friendly that was a positive, but the property overall is pretty bad.

Excellent service all around. Staff was incredible. Price was very good. I will definitely return.

decent place. quiet, nice staff, easy check in/out.

My shower didn’t work and they have no elevator

The stove was outdated and the bottom kept popping open when you open the oven. The on the go breakfast was trash.

Great