Studio 6 Extended Stay Bossier City, LA - Shreveport

Absolutely disgusting trash all over the lobby multiple people in office yet nobody could assist was told they had no clean rooms and had to wait until one opened up. Had to play additional due to cleaning cost? Yet nothing was clean would not recommend AT ALL

Avoid this hotel at any cost. Check in took almost 40 minutes. They are slow, don’t keep rooms ready and make you wait- they go to the room to see if it’s ready before giving you the keys. They also charge $82 on top of reservation that is already paid for the room under the umbrella of maid fees, refundable security deposit and trash collection. No documentation is provided when asked, so I don’t know if my money will be refunded or not( they stated it will take 5 business days). Also, I was late by 10 minutes to check out and they charged me overstay fees of $11. Staff is impolite, not professional. Hotel floors are dirty in common areas and elevator, smells marijuana everywhere. Avoid!!!!!!

At Check in room I reserved was supposedly occupied by someone else whole time the room no longer exists! But the room we were given to stay in was not even clean and after they supposedly cleaned it the woman refolded the dirty used towel and left it for us.. one of the housekeepers were very rude & threatened to kick us out because we didn’t want her in our room while we were not there! Over all the property was nasty ! I will NEVER stay here again !!

The sofa area was perfect for cozy movie nights together. 24-hour security let us feel safe while returning late from dinner.

Absolutely nothing. This was, by far, the worst hotel experience I have ever had in my entire life. From the moment I arrived, the front desk staff member was extremely rude, dismissive, and unprofessional. She insisted that I did not have a reservation and demanded that I show my confirmation on my personal cell phone. When I attempted to explain the situation, she refused to listen and instead demanded that I contact Booking.com myself to resolve the issue. The interaction became so hostile and uncomfortable that I ultimately left the property and did not return. What made matters worse, when the booking agent contacted the hotel directly to ask why my confirmed reservation was not being honored and why a refund was not being offered, the hotel manager refused to answer the phone. That was completely unacceptable. The condition of the property was equally concerning. The hotel appeared to be in significant disrepair, with broken and boarded-up windows, trash and debris throughout the property, and an overall appearance that was extremely unwelcoming. Between the hostile customer service, refusal to honor my reservation, lack of assistance from management, and the poor condition of the property, this was an experience I would not wish on anyone. I would absolutely not recommend this hotel. Guests deserve to be treated with basic courtesy and respect, and this property fell far short of that standard.

The hotel was clean and would have been a nice place to stay. But whoever was in the room next to me did not care that other people were around him. He played loud music all night and the manager had to keep coming to get him to turn it down. I did not sleep well here

I wrote a letter to the third party which is priceline. I feel i should not pay for reason being , I did not stay .. let me e explain , I went on in a woman came out and I was thinking it was a different extended stay although I decided to stay there. I gave her my confirmation number, and my pin number. Meanwhile, a gentleman came walking in with 2 pizzas from dominoes for her, which is all fine we all have to eat. I said excuse me, I left my card out in the council of the car Let me go get that. As I came back in there was nobody there, I yelled." Hello, " "hello," " hello.". At least 3 times finally, I got louder and said " hi is there anybody going to finish this reservation? " Still no answer. Little while later a young gentleman poked his head around the corner, he said they're having a meeting and I thought to myself, yeah, right, a Pizza party. I could hear them giggling, in the back. I could tell that man was very embarrassed. Knowing it was the wrong thing to do with for a customer ... they should have finish what you're doing before you go eat your Pizza. , very very poor customer service ,, I waited about 10 minutes or , no one came back out so I left and went elsewhere. I'm not sure yet, if I got charged for that, I definitely hope not. Or there will be further issues. Please reply and let me know the outcome of what became of my charges. Please, thank you, Cheryl, silvis. C.C. Mr Robert Lowery

It was good I would use this establishment again in the future

Was not informed of a fire closing the hotel. Absolutely scary area. Lots of homeless visible around exterior of hotel.

There’s nothing that distinguish where the front office is. And I was charged $10 for a cleaning fee and two dollars for a utility fee.

Exceptional

Pleasant

Place is absolutely terrible this is coming from a platinum rewards member. Not even good for a 20 minute nap couldn’t breathe while there or after i left couldn’t breathe for 3 days. Terrible and lazy staff with bad attitudes. On arrival there was a guy ranting to them about how terrible everything is and how he and his wife can’t do it anymore.

You could've had breakfast

Worst place to book. Never does it state online that you have to pay extras Fees before checking it if not you can stay. My money was never refunded and making it difficult to do so. Worst experience ever. Wouldn’t recommend to it anyone! Ever!

Exceptional

This place is disgusting with plenty of loiters at every corner.

The bathroom was clean I first booked a smoking room(without paying attention). The desk employee said it was only non smoking rooms left. When I arrived in the room the room already had smoke aroma. I don’t smoke myself. I had to buy Lysol spray to remove the smell. Which only lasted a few hours. If I left the room & came back.. the small was there again. There was also old food in the refrigerator that I’m guessing the previous person left.

Good

IT WAS TERRIBLE! took 2hr check-in booked a ? & got noon noon ?. $10 housekeeping fee $2 utility fee. 1 towel, cig in sink drain