Woodspring Suites Bowling Green I-65

At check in only 1 of 2 key cards worked so had to get two new ones. No utensils or cooking pans in kitchen. No breakfast at this location.

.

The people at the front were nice. The room was ok except the floors were so nasty. I ruined a pair of socks. You definitely didn't want to walk on them bare footed. Talked to another person that was staying there and they said the same thing.

No blow dryer, no hand towel, no toiletries, bed wasn't very comfortable and the room smelled of paint. 3 pillows lol.

Let's discuss the rooms. The beds were made and had mattress protectors on them, which was a plus for us. However, the countertops, desk, and nightstand were not cleaned or wiped down. The floors had wads of pet hair all over them, and some type of mysterious liquid had spilled everywhere. The TV had "cable," which did not work. When staying there, it needs to be noted that it is $2 for extra towels, an additional fee for sheet exchange, and they had quite ridiculous fees for pots, pans, plates, utensils, etc. As someone who often stays in extended stays, I was honestly amazed by how poor this experience was. Now to the "gym", there is a weight bench, but no weights. I guess you could bring your own. It does have a treadmill, which was a bonus, although the TV is facing away from it. The thermostat was set to 78 degrees, so you can get a real good sweat going on. Parking was great, there is a fabulous little International Indian Market behind the hotel and an Indian Restaurant. Zaxby's is walkable, too. Then, a fire department, mentioning this because it may interrupt your sleep. There was no management because they had quit. While observing the training, it was mentioned that the building was not up to code and that they had no idea how to do an emergency shut-off, if something happened like an earthquake. How fun.

This extended stay hotel was very nice and clean. However, there were not enough towels in the room. We had to go get toilet paper because there was no extra rolls in the room. In fact, you had to request everything you needed. If you did not bring your own dishes, pots/pans, cups etc. they had those for sale at the front desk. I had to go buy a hairdryer from Walmart because the room didn’t have one. This was our first time staying at this extended stay so I didn’t know you had to provide those items yourself. Most other extended stay hotels have all these items already in the room. Luckily this was only a one night stay.

Good, clean, relatively quiet room. Full kitchen, but no coffee pot in the room.

Nice property and location. Reason for a lower rating is it was loud, not the guests/people, the hotel itself. For example, the doors are so heavy they all sound like they’re slamming, upstairs “neighbors” footsteps were loud, even the fridge was making a weird buzzing sound. We were in a higher traffic room right by the door to outside/stairwell so it sounded like slamming doors all night. Just if anybody is very sensitive to noise, this may be a bigger negative for a longer stay.

Price was good, booking.com noted breakfast included, this was incorrect and a big letdown the first morning in town. The room itself was clean and large, but remember to bring the small things like paper towels, kleenex, soap, shampoo, lotion, etc. The staff looked a little surprised after we went down to ask if they had any conditioner. There was no breakfast included, thanks Booking.com for that letdown.

Staff was amazing and friendly

The room was updated and clean with the exception of the floors. They definitely needed a better clean. Great hotel for the price though.

No kitchen with zero pots,pans, utensils. Broken towel rack when arrivex. Reported but never fixed. Poor access to carts. Pay extra for more towels. Exceptionally noisy guests. TV disconned regularly, must restart. See above. Horrible.

Good

Very good

Clean room with kitchen but nothing available in room to use like dishes, utensils. No hair dryer in bathroom. Plenty of parking, coffee in lobby

Exceptional

The halls, walkways, floors, elevator, and rooms were filled with animals fur/hair....very disgusting and disappointing. This filthy environment is parasite infested. Very disappointed 😞

That the staff was so nice and pet friendly

Exceptional

The property was clean and the staff was very friendly