Cragun's Resort & Hotel

I loved our room. Very spacious and awesome comfy chairs. Didn’t realize our small balcony was literally beside a high traffic roadway with cars and walking guests. Also beach area was very nice however the water wasn’t very clean and the bottom was sludgy.

We had such an amazing trip to Cragun’s Resort! The resort itself was beautiful, but what really made our experience special was the staff. Everyone we interacted with was so friendly, welcoming, and genuinely helpful. You could tell they really cared about making sure guests had a great experience. Honestly, the staff made the trip for us. Their kindness and positive attitudes made us feel so welcomed and taken care of. We had such a wonderful time and are already looking forward to coming back! Thank you to the entire Cragun’s team for helping make our trip so memorable! ❤️

I booked a small poolside room with 2 double beds. The temperature control was unreliable at best and there was next to zero sound-proofing to combat the noise from the pool that was open until 11pm. I'm unsure when the floor around the pool was painted, but it was very slippery and there were paint chips everywhere! The food options were limited and underwhelming for the price. I won't be staying again.

Location was great! Kids loved the giant float in the beach area. Kids enjoyed the banana boat ride. Food at Lakehouse bar and kitchen was very good. Availability of kayaks and bikes. People took them and did not return them. Therefore, unless you got one first thing in the morning, they were not available. Breakfast buffet was just okay. Tables weren’t cleaned. Food ran out and was not replenished very quickly.

The south beach had good amenities, fire ring, chairs, paddle boat, paddle boards. Good sand for castle building. Down sides for me was the distance of the rooms, dining room, indoor pool, other facilities. Lots of stairs and walking, be prepared for walking and climbing stairs. I did find the elevator in the main lodge. Breakfast was large buffet at almost $20, as a 2 egg and toast morning person, I felt it was just too much. I would have preferred ordering individually

Charging a 3% credit card fee on a hotel room transaction is outrageous. It is listed as a convenience fee. Cost over $32 to use credit card upon checkout.

Older property, but renovations are coming I understand. This stay was in the middle of winter so very cold, but the lake is beautiful any time of year.

Passable

A room with a lake view. Comfortable bed and chairs in the room. Several eating options. Old carpet in hallways. Coffee shop and other renovations underway- updates are nice- but to main areas in the middle of summer??

V

Property is pretty dated in comparison to other properties in the area. I wouldn’t say it’s a great value.

The food in the restaurant was excellent, and the golf courses were beautiful, and challenging in a great way. Gull lake was a few steps away, and also beautiful. For the price the room was not up to speed....very out-dated and a few problems with hardware (the light fell down from the ceiling, and the bathroom racks were broken). The beds were OK. But for $250+ it was too much for what the room offered. Also, there was a ton of new construction being done and no one told us this would be happening.

Passable

It is under major remodeling. I do feel they could have let customers know. Walking with a cane was a bit difficult. Scaffolding was set up at the entry in and out. I understand that they need to make money but this type of construction and it is on going needs to be made public. Hotels , com should have known about. I feel I should have some money refunded by Hotels.com

This was our first stay. The room overlooking the lake was spacious and very comfortable. We took advantage of a number of activities, each of which was fun for all ages. The beach was perfect for all day fun. Great family and multi-generational destination. The staff was extremely welcoming and helpful.

A must destination when in Northern Minnesota

Family friendly, lovely beach, and great food.

Rooms had a lot of space in the room . View was great from balcony over gull lake. No elevator to access the 2 and 3 floors. Lots of stairs. Rooms need have resort info. When I checked in they handed me a map of resort and that was all they provided. If you want info you have to go to their website and search for it. Not everyone has a smartphone or laptop. While there a major storm came through with the resort providing no shelter info or storm info.

Very outdated property! Lots of construction going which made it difficult to check in and restaurants not open.

Pleasant