Oyster Bay Inn & Suites

It’s an average property it’s out dated for the price. I probably won’t stay here again

Upon arrival front desk was just OK...then I was made to read 5 pages of things I had to do or pay for it...in other words if I did not report broken items in the room it could be my responsibility for it's repair etc. 5 pages as it went on and on. Got my keys, went to the room...won't open door, back to desk, redo keys, won't open door...mind you, I am 80 and they put us in their satellite section because we have a dog...down two flights of stairs to the depth of this building...one window so high you could not see out of it....back to front desk...maintenance man there now...helps with key and goes back down stairs to make sure it works, thank you...during all this not once does anyone say sorry .nothing...almost like it's my problem. This morning notice leg broke off chair and wire frayed at plug in for hair dryer so it does not work...back up stairs to report these conditions so I do not get stuck paying for them..I was told I checked that room just before you came and all was fine...in other words I was not telling the truth about hair dryer..unreal! Manager has a terrible attitude with zero customer service skills. I have stayed before at this location and have always enjoyed my stay but new management has changed all that. Room was clean, although carpet was frayed. This place needs good management to be a success again...oh by the way, be aware they ding your credit card for $250.00 if you have a dog...probably needed but be aware. I won't be back

Clean room, only wish the walls were a little thicker. We had a beautiful view but could hear our neighbors tv play :(

We enjoyed our clean room, the staff was friendly and very helpful, and the there was plenty of parking. We absolutely enjoyed our stay

Employees were very nice, helpful. Room was clean but 85 degrees when we arrived. Doors and walls are thin. We could hear everything going on and the first night our neighbors were up late going outside frequently and slammed their bathroom and entry door a lot. I could hear everything they were saying in their room as well. Breakfast was goid. Trash was not picked up outside the secondary building so it was all over by the front door.

New and improved rooms were very clean. Great breakfast too.

This property was beautiful and the room was spacious. we had a wonderful view of the harbor. Staff were very helpful at check in and at breakfast. It was obvious that the woman working breakfast cared deeply about her work. Would absolutely recommend this hotel to others

Amazing stay

Enjoy the view from the rooms. Breakfast improved from the last stay.

Exceptional

Exceptional

The view off the balcony was stunning. Paper thin walls and floors/ceilings. There literally wasn’t even hand soap, or any other toiletries. Showed up an hour after check-in and the room wasn’t ready due to short staffing, even though they said they were fully booked and it was a Saturday. Didn’t check in until 6pm.

I’ve stayed here once a year for about 9 years. It’s “ok” at best. They have nearly doubled their prices this year. Room looks fairly clean but the dead bugs and cob webs on the window sill, and sticky tv remote say that the attention to detail is lacking. There are better options in the area.

Exceptional

Buffet breakfast … great way to start the day before a hike

The location of the Inn was great as we were in town for a high school graduation. Inside the secondary building where our room was located there was a peculiar smell. Not pleasant. Like someone microwaved eggs. Our room had ants, crawling everywhere. We did not notice this when we initially checked in, as we left immediately after doing so to attend an event. The bedspread appeared to have blood on it, which we didn’t notice until the following morning. It was on the underside, the side we slept beneath. The shower went unexpectedly from frigid cold to mother of dragons scalding hot in a matter of seconds. The flushing of the toilet or the use of the sink appeared to impact this factor. The toilet appeared to be missing porcelain in the bowl. The mattress was lumpy and not comfortable.

Everything Nothing

SPACIOUS ROOM, GREAT BREAKFAST, FANTANSTIC VIEW

Great location. Nice room Door key didn't always work. Shower know very stiff to operate

Very good