Tru By Hilton Brunswick

The power was out in the area. Only emergency lights. No ac, no internet or tv. The room was very hot until about 130am. Would like a refund please!!

suggestions!

Service Desk was Awesome 👍

Everything was wonderful

Very friendly and helpful!!

Fantastic location from staff to breakfast to rooms! Even price. Definitely a good one around.

Fantastic experience! Friendly Staff!

Nice, clean hotel conveniently located near I-95 for travelers.

My only issue was the booking through Expedia which was terrible and they charged me more than Hilton was going to charge me. The worst part was getting to the hotel and being told that the person from Expedia did not call them to change the reservation as he told me he did. Not a great look Expedia. I will think twice before using Expedia again.

Great stay and super sweet staff the only thing I think they need to improve on is if you choose to pay at the property the hotel will take it off in the morning before you get there . Other than that great experience just need to let people know about the paying process

We checked in around 2am and the staff was there welcoming us, checking in was very smooth, she also helped retrieving out my long lost Hilton royal membership number! Room was clean and dry, bedding was comfortable and I had a great sleep. Breakfast was nice and I liked the hot oatmeal most!

Cleaning

clean room breakfast was ok not great

My kids said “ This hotel was just better. The bathroom was new and refreshed. Everything worked. Even the soap smelled good.”

All the staff was very delightful. The place was clean new. We had an issue with shower in the room that we couldn’t get on called for help staff member couldn’t figure it out as well. The manager did come up and was able to show us what the issue was there was a button that need to be pushed, but her staff didn’t even know how. It was like no other shower that I’ve ever seen kind of in their defense we replaced in the handicapped accessible room. The problem was by not being able to take the shower. I missed a meeting and had to wait for the next meeting later in the day which necessitated another hotel stay down the road they did compensate me somewhat I just think they could’ve done a little better. I suggest that there should be signage on how to do it use the shower, but the manager informed me that corporate would not allow that kind of strange but what can I say? I’m not sure how they handle other problems again I just thought they could do a little better, but I must say that the manager was very respectful very nice and everyone else was as well. it wouldn’t stop me from staying there again and I think anyone that would use the hotel will be would be happy with this choice.

I loved the lobby it’s very comfy and all the staff was great

NA

Everything was excellent. Only little exception was the door between our room and another room. Not very sound proof. The first night…no noise. The second night…we could hear thier conversations clearly lol. Wish they had insights on some hot stocks lol. The talking was bearable though. I’m guessing they must have been sitting right by the door. Otherwise outstanding.

Friendly staff, clean room, and bathroom, nice pool area

Convenient location, well maintained property and welcoming staff. A/C unit in our room was functioning properly.