La Quinta Inn & Suites by Wyndham Carlsbad - Legoland Area

Things were good and this place is good for families.

Ccf

The front desk staff was NOT very customer friendly aside from the General Manager Dimitar whom I did meet until check out time. The buffet breakfast was adequate, area was very clean & the kitchen staff worked hard to keep everything replenished.

Did not like personnel at 2am in the morning asked me to go down to confirm a reservation I made for a family's friend, even thought the night before I advised them, they simply forgot to add notes on the reservation

I literally got bit all over by bed bugs! I am in shock. After the first night I didn’t think anything, but after 3 nights of more and more bites each morning I’m horrified!

Good place to stay.

Overall good experience

My first impression of the hotel was average until I made it into my room. As it was so close to the freeway the noise from it was uncomfortably loud and as soon as I checked in I asked for another room. The desk person was not able to accommodate the request because we booked through hotels.com which I think is a terrible reason. I was very disturbed by the freeway noise it woke me up during the wee hours of the morning. We were not able but use the jacuzzi because it was tepid, that was another disappointment with the hotel. The one redeeming quality was that they had a pretty decent hot breakfast available with a lot of options.

Cleanliness can be improved

Like staying there.

Our stay was awesome! We reserved the King/Bunk room and were pleasantly surprised to discover that each area of the room(actually two rooms) had their own bathrooms. This made time after the pool and beach efficient since we could all get ready at the same time for our next activity. Breakfast options were plenty! There was something for everyone. Eggs, waffles, cereal, yogurt…you name it. The pool was heated, clean and a plus for clean bathrooms close by. Upon checking out the hotel manager made me feel valued by asking about our stay and seemed genuinely interested in honest feedback. Overall this is a very well managed hotel, never mind that it’s budget friendly, they’ll leave you feeling like you paid top dollar. I would definitely book again 😊

Room was spacious, breakfast was good. They didn't refill the body wash, had food wrappers under the bed and someone's old socks were left by the a/c when we arrived

Good location

Our key card kept deactivating and when we went to the front desk, we were told it was probably something we did and noticed a note that there was one room next door to us on psych watch and another close by that inquired about a gun. Not my idea of a nice weekend getaway with my family. Didn’t sleep a wink.

The staff was very helpful the room was decent the bathroom needs to be remodeled there was ants in the bathroom pincher bugs and ants in the bed as well.. the bathroom could of been clean and redone The bathroom for starters need some TLC and the dog poop could of been picked up

It was loud but for one night and being close to Lego land and a decent breakfast I’d say totally worth it

Aside from that, my honest review is that I would never stay at this hotel again and here is why. 1. The furniture is shabby. The drawers wouldn't even stay closed. 2. There was a huge whole in the shower wall. 3. The carpet in our room was nasty! 4. The beds were extremely uncomfortable. My back was killing me and my neck was so stiff. We had 2 rooms and my son in law was complaining of back pain too. 5. The employees were rude! Not all of them, but most of them. Even when I was thanking them for breakfast, or bringing me extra towels. My thank you was met with a grunt. Again. I will never stay at this hotel again. And you still owe me a refund for the dog that didn’t come with us!

Front desk person would not show me on a map of property where my room was or where the elevator was so I can take my luggage. Another guest had to show me because she would not help me

Your basic hotel

Exceptional