Hampton Inn Cartersville

Clean room. Staff were very friendly and helpful.

Very good

We had a great 4 night stay. The property is clean but not fancy. The staff were all exceptionally friendly. The ladies in the breakfast area worked hard to provide a wide variety of items. Each day the hot items were a little different. Scrambled eggs andouille sausage coins and French toasts one day. Another day egg omelets with sausage patties and fried potatoes. Gravy biscuit with eggs and sausage links another day. Every day had the basic cold cereals juices waffle maker scones muffins and other breads. They had a refrigerator with yogurt and hard boiled eggs. There was fresh fruit like bananas apples and oranges. The breakfast had something for everyone. We had our cat and she enjoyed her stay. So yes it’s pet friendly. It’s not a very big hotel but I kinda like it that way. We would recommend this place and we will stay here again in the future.

Bad

Very friendly staff and very accommodating. Will definitely stat again if in the area.

Breakfast was good. Nice variety and the grandkids loved the waffle bar. Our room smelled when we opened the door musty or like a wet dog. Mattress gave both husband and I a terrible back ache the next day. Room was clean.

Exceptional

It’s a Hampton ! It was hard to see from the road. No signs on the roadway.

Room was clean. Location was convenient and safe. Staff was very helpful.

Staff was helpful, rooms were clean and breakfast was good.

Exceptional

The property was under renovations, it was lacking cleanliness. They did put that on their website when we booked it.

Hotel is under renovation. Many areas are a mess and the elevator is not in service. Yet the hotel failed to disclose this at reservation and offers absolutely no discount nor points bonus for its loyal members.

Exceptional

They are renovating, elevators out, room was old and not good condition. Bed not even that comfortable. For the price all that was not good. They shouldn't charge what they did for everything going on. For the price I expected way better. They should have offered some money back. We didn't even get the room we paid for because elevators out!!!! Dusty everywhere!!!

Breakfast In the middle of remodel. It was like staying in the projects

They were remodeling the hotel. Elevator not working so had to drag a heavy suitcase up 3.5 flights. Hallway carpet was being replaced on our floor. When we opened our door to go down for breakfast there was wet glue on the floor. I called the front desk. They sent someone up that layed carpet pieces over the wet glue. We just left the hotel. Not a pleasant experience

Staff very rude, renovations happening, most rooms given to construction crew who were working and staying on-site. Older guests and business guests asked to climb multiple flights of steps without regard to heat or physical abilities. Very poor planning by management.

Exceptional

Room next to me had a dog barking all night. Room was hot and the room was not very clean