Sandals Regency La Toc - ALL INCLUSIVE Adults Only

Beautiful location , staff was amazing and extremely helpful. Travis and Jahym were the best Need a place to get snacks, after hours bar besides the pub

we enjoyed pools as well as variety of dining option - food was great the exceptional incentive is that staying in one of the Sandals hotel at St Lucia you have the access to all 3 of them so you can spend time in other resorts enjoying all facilities and all inclusive eating and drinking - Sandals Grand has a wonderful beach so it is highly recommended to go there and spend a day or so frankly I was disappointed with the hotel beach which was not what I expected from a Caribbean island - there are many much nicer beaches in vicinity eg. Vigie beach but you need a car or other form of transfer to get there. Sandals Grand has a fantastic beach - see my comment above

The property is A little dated and could use some refreshing.

Charles, Charles, Charles!!! Charles should be the face of Sandals. He is incredibly friendly, happy, and genuinely wants to ensure all guests have a great time! Kimonos was the best restaurant on the resort for dinner, and Neptunes was my favorite for lunch. The buffet was our choice for breakfast. The resort needs some major updates. It's dated, and the rooms are extremely humid. There are not enough beach or pool lounge chairs either. Thankfully, the resort wasn't full during our stay because we had to go out at 6am to get lounge chairs and I can't imagine what it would have been like if the resort had been at capacity. My biggest complaint was the fact that 50% of the food at the buffet was left open to air. It would've been a great presentation had the food been in a closed room. However, being outside, there were flies and gnats all over the food. I wanted to try several items but didn't because of the insects! I highly suggest they purchase appropriate buffet containers for all food and desserts.

Staff was quite friendly and helpful

We stayed in the ocean view honeymoon suite - clean, good view of the sea (although looking over some of the hotel - it didn’t matter) very clean, with a great walk in shower - loved the complimentary shampoo especially the moisturiser (really nice) mattress super comfy and lovely clean linen - turned down every evening (those little details are huge) and the pillows were the best - I wish I had some at home - slept like a baby. This was a little luxury break in between travelling the island and it was heaven - the restaurants were very good - we really enjoyed them all - we pretty much ate in the Neptune every lunch time but the evening meals were lovely as well (and the staff - very attentive - lovely people)- we enjoyed Pitons, La Toc (very nice food) and Armandos (nice dining setting- romantic) breakfast always had a great selection under the pavilion and the staff, again was amazing!!! The beach was nice, with covered shade if needed - the sea was always warm, there were people selling trips etc but they were never pushy and always accepted a no thanks - but helpful if you needed anything. Quiet swimming pools at the end - to escape noise and music! All of the areas were close to bars / restaurants and toilets etc Tennis courts good to have - La Toc is in an area that is secluded unlike the other hotels so it makes you just enjoy what’s on offer - a great place to just relax! The biggest thing I think that sets this place apart (though from what we have experienced - St Lucia is a really friendly island) is the hotel staff - absolutely everyone - gardeners, house keeping, bar staff, waitresses/ waiters are lovely people and always with a smile. ? well done guys - you really make a difference!!! The sea is a little choppy - not that it mattered and I think maybe it was the weather at the time - sadly it just meant that the water sports ie kayaking weren’t always available (but it was no biggie) Not sure about the kimono restaurant- brilliant staff but food was nothing really special. If you had a butler then you were the lucky one as they seemed to reserve the beds and shade down on the beach which meant that some of us don’t get those beds - and people tend to keep them all day even if they don’t use them (or only for a short period) which makes you a little peefed - The main swimming pool is too loud with music - I think now a days with ear pods and internet people don’t need music banging in their ears (seriously soooo loud) it makes people escape to a quieter away which I think is like sending a non smoker outside to eat. I dont mind back ground music but sometimes it’s just to the extreme and impossible to relax and read in that vicinity, it did surprise me a little.

Staff and food were amazing Rooms need a makeover

Superb

What did I like about the property? EVERYTHING!! Incredible! Exceeded our high expectations in every way. So much so, that we extended our trip a day. If I had to choose one thing I disliked about my stay, it would be the pillows. They were a bit too soft for my liking.

The hotel exceeded our expectations in terms of room comfort, quality of meals, drinks and restaurants. The staff was very helpful and friendly at all times, whether in bars, restaurants, water activities, etc., helping us with transport to and from the airport, and they allowed us to have a two-hour 'late check-out' free of charge, as our flight was in the late afternoon. The dives, sailings and even tours scheduled with the partner company were all very good, organized, punctual and careful. Overall, one of the best 'all inclusive' hotels in terms of value for money that we've ever been to. We arrived at the hotel at the time previously stated in the reservation, and after the hotel's scheduled check-in time, and we had to wait almost three hours to get into the room.

Staff was amazing!!! Pricilla at the buffet always had a smile and made my mornings! Keisun was always having us dancing. Our room was amazing with a great porch and we loved the cats! Food was ok. We travel a lot and the food was just mid level. The resort is a little run down and could use a face lift. Our checkout wasn’t correct the day before departure so we expressed our concern the night we received it and early the next morning but it was not resolved in time and our luggage arrived 30 minutes late and our transport was irritated with us! Not ok.

Amazing beach. Incredible staff. The pizza place is great! Resort could use some updates. The food was mediocre and there isn’t much to do beyond the pool. Entertainment could have been better. It was a bummer that the golf course was closed.

When I checked in the night, I was not properly informed about the resort.

was not overly crowded service was mediocre, property and facilities are old

outstanding in every respect Nothing

There are not enough lounge chairs for the guests staying there. If you wanted a pool side seat you needed to get there early to claim one. Beach spots didn’t fill as early but they did eventually fill up especially the ones with shade.

restaurants some members of staff were grumpy and couldn’t really swim or sit on the beach as red flags and small beach with choppy sea

beautiful view, variety of buildings on the grounds, liked the beach the race to mark your beach chairs each morning

- Good variety of food, even if the quality is only so-so. - The hibachi restaurant, Kimono, is quite good. - Most of the staff is extremely pleasant and accommodating. - The surf at the beach is fairly aggressive - much moreso than the Grande location. As a result, most of the included water sports are not available at this location. Even at the Grande some "included" water sports (jet ski) are an additional fee and offered by an outside company. - You can only make dinner reservations once physically at the resort. Since we were only staying for four nights, this meant that some restaurants were already fully-booked for the duration of our stay. - We were informed that checkout time was 11am but our airport transfer didn't depart until 1:30pm. We planned to spend the day at the pool and then use a public shower before departing. The staff neglected to tell us that the shower has no towels or toiletries. When we asked for assistance the staff member asked us why we didn't just request a late checkout and keep our room/shower - if that was an option why weren't we told? Better yet, why didn't they simply offer it up-front, knowing that our airport transfer was scheduled for a couple of hours after check-out? - Quality of drinks is wildly inconsistent, as-is the strength. Unless you are specific, expect a very weak drink. - The earliest shuttle to other locations departs La Toc at 11am. This means you have virtually no shot at getting a chair by the time you arrive. - Speaking of chairs, Butlers reserve most of the best chairs for their guests at the crack of dawn even though the guests don't show up until lunchtime. Similarly, non-butler guests think they can wake up at 7am, leave a towel on a chair, go back to sleep, and come back in 4 hours. Terrible system all around but not a problem unique to Sandals. - Limited/Inconsistent waiter service at the pool for non-Butler guests. - Many restaurants have unique drink menus but you don't know unless you ask to see it. - Hidden fee on our bill at the end of our stay for some kind of St Lucia tourism fund.

I liked that it was an all inclusive resort and the options they had for restaurants. They had french, italian, pizza, american, etc. I was not pleased with the beach as the waves were too big to even swim in, the service from the concierge (I had to remind them 5 times of our honeymoon package), or the cleanliness of the resort (There were lots of flies). If you are coming to St. Lucia, I would recommend the other sandals (Grand and Halycon) as those were beautiful and clean and would not bother with LA TOC.