Comfort Inn & Suites Cedar Hill Duncanville

Pool was green and not usable. Hotel is very outdated and dirty. Breakfast was always running out of food and utensils. Convenient location to Dallas and FW though.

The breakfast was good and the hotel was well kept. Nice and friendly staff!

The room seemed like it was one that is in desperate need for a remodel. It also smelled of cigarette smoke. Once that issue was resolved, it was passable for me. If I was traveling with others, I probably would've gone elsewhere to stay. The staff was very friendly and helped address the issues I had as best as they could. The breakfast was good every morning. Overall, I'd stay here again if I'm traveling solo but not if I'm with someone else.

The hotel staff were professional and friendly. The elevators are slow and old. The carpet is dirty and needs to be either deep cleaned or replaced. I checked in pretty late after a 10 hour drive. I didn’t check the lamp shade but noticed I was coughing pretty bad. Well once I was ready to check out I noticed the lampshade was covered in mold. That explains the room smell. I had to leave to get some air freshener from the local Walmart! I informed the staff member when I checked out and she agreed that the mold was definitely “nasty” and would inform the general manager.

I was disappointed. The mattress was stained as well as the bottom of the tub. Didn’t even shower there. The girl at the front desk did show me other rooms, but they were all the same. We could not get our money back so we spent the night and booked another hotel for the following night.

The main hallway could use some attention. There was some obvious dusting and wipe down needed. There was a wet smell in the main hallway and room. Some room furniture was obviously ready for recycle. Desk chair was totally ripped and half of the arm rest was missing. The room carpet had large spot worn through to the floor.

I was disappointed with my stay, i book with this hotel every time i need a getaway. But unfortunately this stay… i was left without washcloths. Then when i requested towels, i was told to come downstairs to retrieve them. I felt as that was an inconvenience due to the fact that i should have already had them in my room before i even checked in. I was very disappointed with that.

The bedding, furniture and carpet felt damp and sticky We had no choice going elsewhere due to the WC soccer.

The room was clean. The area is nice. The breakfast was good.

Nothing oh dusty nasty had to change rooms because the bathroom was so dirty then the new room they put me in was for handicap smaller room Feyre and Paula didn’t even ever cover so that when you use the bathroom close to delete it so the germs don’t spray it. No one was ever at the front desk in the evenings. I would not recommend it to anybody especially for the price. I just told you what I didn’t like. I don’t like anything about it all dusty. I’m not clean but never stay there would’ve checked out into hotel but just decided to stay there since I was gonna be there for 3 1/2 day.

Very good

Good

Alll occasions my stay has been comfortable and pleasing.

None

Very poor

Good stay for us. Will stay again

The property is dirty, old and raggedy. The first room we had was sticky and dirty. The 2nd room they moved us to was dirty as well. The whole property was extremely humid, very uncomfortable, noisy, and just dirty and gross. The staff however was very nice and helpful. 10 out of 10 for the staff. 0 out of 10 for the rest of the location.

Daily room service was friendly and efficient. M - F breakfast hostess was thorough. Other guests were friendly. I had requested a wheelchair assesable room. It turned out to be on the second floor. When we arrived at 10 pm, we were told the elevator was out. They would give us a full refund.I said we didn't want to look for another hotel at that point. I asked why they didn't call me to give me options earlier in the day. That would have been excellent customer service and endeared me to the hotel.

The toilet was running

Room was clean, besides some stains on carpet