Sheraton Cerritos Hotel

Whenever I have an overnight stay in the area, I choose this hotel because I know that I will be satisfied. Keep up the great service.

Good

Exceptional

We could have used more room coffee.

Exceptional

Ok

Affordable price, excellent staff, great amenities. I was very impressed for the price point. The daily cleaning of the room was great.

Very clean room. We booked the Junior King Suite. It was spacious which was great. Staff is 5 stars all the way. Hotel is really beautiful. Location was great. Just a few misses. The bed sits off to the left. There is a vent on that wall and one as you walk in to cool the sitting area. The space with the bed was so much warmer and just stuffy. It didn’t cool off like the sitting area. Comfy bed but down pillows are literally flat, so that was a bummer. No microwave but there is a mini frig.

Good

Modern and clean Spacious Comfy bed Nice buffet breakfast No coffee available for guests throughout the day. Mid afternoon was a walk to Starbucks. Would have liked a kettle in the room

I have been staying at this location for more than 20 years. I grew up in Cerritos whenever I come back this is where I go. This trip though was the first time they ever charge me a re-key fee. I got a late checkout at one, and by 1:10 I was locked out and they were gonna charge me $75 to re-it just to get my bags and get them leave. Never have I had that happen. Never have I not had them give me a complementary breakfast in the morning. The Customer Service is absolutely going downhill that’s too bad.

Good I love it I hope I’d like to enjoy next time

The room was clean but all the electricity did not work.

It was a very beautiful hotel and I’d stay anytime I’m in town. As well as recommending it to anyone traveling looking for a hotel to stay in!

It was a good stay with the family, the restroom door in room 429 is wonky it has to be opened a certain way, my 11 year old was stuck in the restroom. I had to help him out. The room was clean and quiet. We stayed one night.

Lovely and clean hotel. The only thing I can say was not so good was the pool. The jacuzzi was cold and we were not able to really use it like I was looking forward to doing and the pool was also cold even though it’s advertised as being heated. Others then that it was a good stay. Staff that we encountered, the front desk staff, were okay, not really friendly or informative.

Great place to stay!

Lovely place, comfortable accommodations, convenient.

there was no free parking…...

clean