Extended Stay America Suites Champaign Urbana

Excellent

Nothing I didn’t like the smell, you can tell that they let animal stay in the rooms, it also had bug and the carpet was beyond dirty

Exceptional

Clean

No breakfast, but I knew that when I booked. Some lights and a faucet were not working correctly. everything ok

Superb

Morning desk man was efficient and respectful. Water pressure was fabulous. Night desk man's attitude. Room reeked of smoke. Chipped n worn furniture. Dirt n grime on paint around all switch plates and on doors and trim. None of the dishes etc were in the room . You have to request them ( must be a theft problem) "sanitized" coffee maker had coffee stains inside, outside and thick on the burner plate. No dish rag to wash the nasty thing , so the husband went down to get one. None available, supposedly in the wash. Got 2 dish towels at least so I could use one as soapy cloth.

Night desk man's attitude. Room reeked of smoke. Chipped n worn furniture. Dirt n grime on paint around all switch plates and on doors and trim. None of the dishes etc were in the room . You have to request them ( must be a theft problem) "sanitized" coffee maker had coffee stains inside, outside and thick on the burner plate. No dish rag to wash the nasty thing , so the husband went down to get one. None available, supposedly in the wash. Got 2 dish towels at least so I could use one as soapy cloth.

It would have been nice to have some cookware in the room. Had to go purchase some because hotel wanted to charge $50 to rent a set.

Thanks, efficient, local.

everything. The room was dirty, no dishes to be able to use as advertised. Staff didn't care after I voiced my concerns and didn't offer to do anything about it.

The hotel was dirty, wrappers under the bed behind the nightstand,from previous guests

It was close to everything The hotel was dirty, wrappers under the bed behind the nightstand,from previous guests

Breakfast was poor. Cup of coffee and a cereal bar. Laundry area had dog or cat hairs in some machines. And we found ants in the room with a kitchen. The one great point of this hotel is location.

Shower heads are terrible. You have to dance around just to get wet. Way too wide a spray and no adjustments, hard to rinse off and to shampoo... Forget it. C'mon, people love their showers after traveling and these just aren't enough, I'll go elsewhere just for a decent shower. Will say beds and pillows were comfortable and rooms were clean. Staff was friendly and helpful. Fix the showers and I'll be back

Exceptional

The location was good with plenty of dining options. It was accessible to many business and restaurants. The rooms and hallways had a musty smell and carpet seemed to be worn.

The rooms and hallways had a musty smell and carpet seemed to be worn.

Exceptional

The location. That I had to put my handicap husband on a luggage cart to get him to the handicap room because it was far away from the elevator and he couldn't walk that far, and they had no wheelchair on site.