Sheraton Changsha Hotel
About Sheraton Changsha Hotel
At Sheraton Changsha Hotel, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber.A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar. At Sheraton Changsha Hotel, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Sheraton Changsha Hotel, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Good and varied breakfast — perhaps the only positive aspect of the property. Worst Sheraton I have ever stayed at in terms of comfort. The air conditioning did not work during my stay, and I was informed by a staff member (using a translation app, since no one speaks proper English) that the air conditioning only works in the summer. I was even advised to leave the window open, which I did, but it did not solve the problem. I complained about the unbearable heat in the room, and they brought two fans, which helped very little. I had to sleep for three nights in temperatures close to 30°C. The hotel has central heating that cannot be controlled by guests. Forcing guests to endure 27°C daily during winter is something I have never experienced before. It is unacceptable that in a well-known international hotel chain, no staff member speaks even reasonably fluent English. Fluent English should be a basic requirement for front desk staff or any role that deals directly with guests. Additionally, the refrigerator in the room was not working and had to be replaced.
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Spacious rooms, short walk away from downtown’s busiest streets, nice gym and awesome staff! The hotel is clean but getting tired. My room’s AC wasn’t really cooling the room even at 16C. It was manageable, but this must be taken care of.
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Superb
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Very good
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Superb
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The services are very good, all staffs are helpful and can quickly solve the problems when raise. Central air control, so can’t control the room temperature by guest.
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Staff were courteous and a good source of information on surrounding attractions n transportation. Room slightly dim and smaller than what I expected.
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Great facilities, including a well equipped gym. Very comfortable room. Location was a bit far from the metro, but the metro station is just one stop away from Wuyi Square and you can always take a DiDi anywhere.
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Older property but well maintained. The laundry service is very expensive compared to other hotels we have stayed in.
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Clean, nice facilities, staff was friendly and breakfast was good and there was a wide variety. Hairdryer was good too Water flow from shower head slightly weak
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Excellent throughout; comfortable room, quick and efficient checkin (with grateful thanks to English speaking staff, not a given in Changsha), and great spa facilities.
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Long time for check in
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Very nice hotel, nice rooms, nice pool and in a good location. Breakfast also very good. A bit complicated to find the reservation when checking in, but sorted out by the manager.
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The staff and their prompt service. The undying assistance I got from Cindy even before I got to Changsha She was very helpful via phone even when she was not at work The rooms were quite smaller than expected
