Crowne Plaza Chengdu City Center by IHG
About Crowne Plaza Chengdu City Center by IHG
At Crowne Plaza Chengdu City Center By IHG, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Discover the wonders of Chengdu with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Crowne Plaza Chengdu City Center By IHG.Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Crowne Plaza Chengdu City Center By IHG. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker and mini bar.Crowne Plaza Chengdu City Center By IHG offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Crowne Plaza Chengdu City Center By IHG, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Crowne Plaza Chengdu City Center By IHG, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Crowne Plaza Chengdu City Center By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the spa situated precisely at the hotel. At Crowne Plaza Chengdu City Center By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Modern hotel in very central location with wonderful breakfast. Indoor swimming pool was also nice. For a 5 star hotel it was strange that at the reception desk when we arrived no one spoke English. Also we had to pay extra for family room because the room we booked on booking.com had beds that were too small for 4 of us.
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The location was perfect, just a short walk, 5-7 minutes, to IFS mall and Tai Koo Li. The staff were so accommodating and nice, promptly attending to our needs at all times. The rooms are spacious and clean, with comfortable beds and complete array of toiletries. The breakfast buffet is worth the price; just a tip that it may be a bit cheaper to book breakfast at the reception counter. Super value for money! Nothing; everything was just perfect.
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Rude behavior from the chef at the egg station
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位置很好，早饭丰盛！
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The service is awesome! And especially thanks to Mia, she is very friendly and helpful!
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Mia, she was a very nice person helping us all the time I recommend it 100 % The breakfast has many variety of options! We really enjoy the stay at the Crown Hotel Thank you
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Smell such as cigarettes
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Tina and Christina was very nice and friendly!
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Breakfast was very good abd the staff very friendly The bathroom in my room looks a bit old
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Convenient location, friendly staff Room was dark
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None
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The hotel lobby look beautiful, very spacious. Not applicable
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The service was attentive and the family room was very spacious with great amenities, even though the upgrade price they charged was a bit outrageous. It was very annoying not to have access to the lobby and the front entrance due to their annual food and wine product show. Please warn guests next time before they book. It would be more transparent.
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N/A
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I was surprised but it was perfect stay, I liked the room it has like your own cabinet. The hotel had European breakfasts and it was good enough — not so many options but ok. I also had a dinner at the cafe - and tom yam was wonderful. And five stars for the room for yoga and Pilates at the gym. There are some mats and even balls - hotels rarely provide them. The staff was kind and some of them speaked English well. The location is good enough- 20 minutes on foot to the shopping malls, 20 minutes on foot to the people’s park. So I definitely recommended you to stay there
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Great location, great staff.
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The hotel is perfectly located in the city center, close to IFS, shops, and many great restaurants. There is even a supermarket inside Wangfujing, literally next door. The location truly stands out — but that’s not the only highlight. The breakfast is served buffet-style with a wide variety of options and excellent coffee. The staff is very friendly and welcoming. They kindly upgraded us to a family room, which made our stay even more enjoyable. The room was spacious, the beds were very comfortable, and housekeeping did a great job cleaning the room daily and providing fresh towels. The concierge service was also very helpful. I had some items shipped to the hotel, and they handled everything without any extra charge. There’s also a small convenience store and a fruit market inside the hotel where they sell delicious seasonal fruits and cold drinks, which was very convenient. I would definitely recommend this hotel. If I return to Chengdu, it will be my first choice. As a lovely touch, they even gave my kids small panda keychains, which they happily used as toys. We truly felt welcomed — the hotel is very family-oriented and made our stay special. It’s honestly hard to find anything negative to say. My only feedback would be regarding the room temperature. Although it was the cold season, the room felt quite warm, and we had to open the windows to cool it down. Unfortunately, we were not able to adjust the temperature to make it cooler.
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Comfortable and convenient Nothing
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The hotel is very clean and the festive decorations made it very welcoming. The staff are super friendly and are very helpful with our queries and requests. Our room was cleaned daily with all sanitary items changed. A comfortable place to stay.
