Quality Inn Chesapeake - Greenbrier

When we arrived, my wife and I knew we had made a mistake booking this hotel. No one was at the front desk and we had to call for assistance. The guy gave us a room in which was already occupied by someone else. Glad no one came to the door when we were trying to get into their room!!! The room was very musty and had mold on the walls. There was a drop of blood and pubic hair in the floor in the bathroom. There was trash all around the outside of the hotel. It was so poor my wife and I decided to leave a day earlier without a concern for paying $280 for the two night stay. I would not recommend this hotel to my worst enemy!!

Nothing The room smelled like mold and everything was dirty.

My tv did not work both days the attendant the first night brushed me off 2nd night i finally got with attendant he came n finally checked it out n said the box or something was broken and was suppose to got a credit for my room 208 but never did.. never will I recommend this place no customer service 1/10 rating I had no TV neither day and no attempts was made to fix it first night I was brushed off next night I had to find desk clerk he told me it wasn't working and was suppose to gave me a credit for room 208 but that didn't happen either..then the noise at the wee hours was annoying cayse I heard everything cause I had no TV to tune the nonsense out... was just very disappointed in my stay would not recommend until issuse are resolved.. dissatisfied customer 1 star!!

Unfortunately, this was one of the most disappointing hotel stays I’ve experienced. The property feels extremely old and poorly maintained. Many of the amenities and fixtures are worn and rusted, and the floors were visibly dirty. Overall, the room did not feel clean, and I was genuinely unsure whether the bedding had been freshly changed before our arrival. The air-conditioning unit was another major problem. It was extremely old and so loud that every time it turned on during the night, it woke me up. I was barely able to sleep. For the amount of money charged, I expected a much cleaner, better-maintained, and more comfortable property. The hotel is in serious need of updating and much better attention to cleanliness. Based on my experience, I would not recommend staying here, and I definitely do not feel it was worth the price.

The hallway and stairways smelled like weed, and one of our rooms had the smell of cigarettes, although it was a non-smoking room. I don't think they have any control over that.

Exceptional

Bad

The lobby floor and carpeted stairs were dirty. The place was a mess. There was hardly ever anyone at the front desk to help you. The tv channels never loaded. The toilet seat was broken. The coffee wasn't refilled. How ironic that I had to pay an extra "service" fee when I checked in and there wasn't any.

What I did not like about the hotel was that they had no TV for you to watch the signal was out on their service

Hotel has a strong musty smell. Smoke alarm in our room is missing, there were just a bunch of wires hanging from the ceiling where it should have been. Bathroom had updated fixtures. TV had to good selection of channels and easy to use integrated guide. Laundry facilities were not working and breakfast was just average. This is the second quality inn we stayed at during this trip and I believe we'll avoid this brand in the future

They are upgrading the hotel so its in a process. The bed is hard the ac is loud the doors are heavy and slams when you close them. Its people hanging outside the hotel day and night. It is in a convenient spot I can say that. But it was not worth the price we were in town for a quick visit.

Poor

- dirty everything - rust everything - no tub friction - hvac window unit very loud, half vents broken - tv was not working, the manager came up and could not fix - we were too exhausted to find another room and placed our own pillow covers, mattress cover and top sheet The managers english language proficiency was obnoxious.......

This hotel is not great for families. The local shops have signs saying "No soliciting" which speaks volumes about the area. The chaps who work there seem nice but they're never on reception. We could hear a constant dripping overnight, and in the morning, the fridge had leaked making a huge puddle on the floor. The bathroom was dirty with what appeared to be burn marks on the toilet seat. The towel rail had been ripped off the wall. When we exited our room in the morning, there was shredded tissue, plastic and dog food on the corridor carpet. Pros included the free breakfast and proximity to various food outlets.

Hotel very dirty and lots of police activity around the hotel.No clean towels upon request.Dirty stairs and carpet.Will never go here again.

N/A

Not much. Hotel is very sketchy. In my room the fire alarm was in 2 pieces just dangling from the ceiling. The cable for the tv was just hanging out of the wall with no cover. Not very well maintained hotel.

Room was still dirty

Dirty lobby ( actually had blood on the floor that the reception staff didnt seem concerned about,l and didn't seem to care we were there. but the did clean it up after checking us in. No sorry or anything. The toilet seat was broken and vents were very dusty. Room was clean. Hallway carpets, well I would sit on them. Won't stay here again for sure, oh and the rate for this room was a summer rip off as this sits on the main road south to the Outer Banks. Do better.

Room was filthy. Internet was not working properly. Breakfast consisted of bagels and cereal, no coffee. Homeless people sleeping in parking lot with grocery carts when I got off work at 11 and was parking to go in hotel I was scared because they were laying on curb thought I would get robbed. I was there for a week and house keeping never came to tidy up room or offer clean towels. Asked for an extra pillow for my bed as I only had one and never got it. I will never stay at this location again! Beware!