JPark Island Resort & Waterpark
About JPark Island Resort & Waterpark
At Jpark Island Resort and Waterpark Mactan, Cebu, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit. Arrange your trips to and from the airport using the resort's convenient transportation services booking.Discover the wonders of Cebu with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the resort, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Jpark Island Resort and Waterpark Mactan, Cebu with accessible amenities such as room service. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations in Jpark Island Resort and Waterpark Mactan, Cebu incorporate separate living room and balcony or terrace into their architectural arrangement.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a refrigerator, a coffee or tea maker, bottled water and mini bar.In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. At Jpark Island Resort and Waterpark Mactan, Cebu, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent within the resort's bar and casino may prove to be just as entertaining as venturing out with your fellow adventurers.At Jpark Island Resort and Waterpark Mactan, Cebu, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation.At Jpark Island Resort and Waterpark Mactan, Cebu, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At Jpark Island Resort and Waterpark Mactan, Cebu, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Great atmosphere and staff were very friendly and helpful The pool smelled of urine
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The staff, the amenities No shuttle bus to pick up patient from airport ?
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The breakfast was amazing. The pools and facilities were great for kids. The rooms were a decent size and had a good view and a balcony. The staff gave amazing service. Menu prices were a little expensive but there were plenty of outside options. The bathroom and shower were a bit outdated but served purpose just fine. I wish there was a microwave in the room. Even the Mactan suite which had a kitchenette didn't have a microwave or utensils.
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Staffs were so nice and supportive. The pools were great that my 4 years old daughter loved a lot. It would be great if there was discount to the person who stays in hotel for the Pororo park.
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An excellent resort for families, kids won’t get bored with all the waterpark activities. Plenty of restaurants to choose from. Just a very nice ambiance all around. Not much to complain about - noisy digger outside plus seemed like a generator on for most part of the day.
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breakfast... yes there is breakfast but too many people....
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Clean and staff efficient and courteous Buffet breakfast chaotic.
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The amenities were great.. the beach & pool as well. I also enjoyed the Cara Spa…. The Cara Spa was worth every penny… and the Clinic on site is an huge plus. The Dr there & the Nurses were great !! The main master shower’s cleanliness was not the greatest & the laundry service was overly priced for a job not well done…. My clothes did not smell washed.
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It was super fun and they were very accommodating with my 1yo The “crib” they offered is really a pack N Play that is a little too run down but everything else was perfect!!!
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The breakfast buffet had lots of food variations and multiple restaurants that provided the buffet. Front desk staff. When I complained about mold in the bathroom and even offered to pay more to get a room upgrade the staff I spoke to was not welling to work with me and said anything to brush me off. I never got my complaint handled or resolved.
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The JPark property has great concepts and ideas. The water park, family-friendly layout, and range of amenities are well thought out and have strong potential, especially for guests traveling with children. However, it is clear that the property has not been properly maintained. Many areas show peeling paint, rusted fixtures, and visible black mold, particularly around the pool areas, which raises serious cleanliness and safety concerns.
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Superb and amazing
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The Spa and massage was FIRE! Best Spa and massage treatment that we’ve ever had in any country we’ve been to. Amazing, friendly, and helpful staff!! Rooms and other amenities appear run down and need of renovation. Place is good overall but has so much potential to be GREAT.
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Everything Nothing
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Everything was perfect!
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The breakfast and In-house activities. Dusty rooms and dirty carpets
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All perfect!? Buffet breakfast ?? ? prices . But for a 5 star hotel. Its good.
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Nice staff Dirty and deteriorating. The sheets were not changed and there are molds
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Location is very accesible Nothing
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Clean None