Americas Best Value Inn Collinsville St. Louis

Beautiful Sunset

N

Weather turned in us during a road trip. This was close to highway, reasonable price point, and clean. The breakfast is simple continental/to go items, but good. There was a chain restaurant next door if you want something more.

Can tell the room needed to be aired out. And the bed needs to be replaced

Dissatisfied with both Expedia and the hotel here. I reserved a room last minute a good distance out of st. Louis as prices for the night we're outrageous. It was late and upon check in I was informed I accidentally booked a smoking room . The hotel staff said I would have to talk to Expedia regarding the change of the room. I did. Expedia called the hotel. The Expedia representative was actually very rude to the staff in addressing the situation which didn't help my situation. I overheard their conversation and the reps tone was very condescending while the hotel staff was attempting to be polite. Neither side proposed a solution and I decided to just stay which didn't make me feel any better given my child was with me and I wouldn't knowingly book a smoking room by myself and even less when traveling with my child. In the morning, the continental breakfast was limited to just one yogurt per person which I've never seen happen at any hotel with the poor staff member running around and checking over every single person going to the small kitchen area. Never going there again and would hope for some kind of return for my experience.

This place is run down and disgusting. My shoes actually got stuck to the floors in my room several times. There was a dirty sock from a previous guest on the floor. The hallways had a shopping cart in it. The rooms was super musty and stinky, i don't think they run the air conditioning most of the time so it probably is moldy, and it certainly smelled like it. The orange juice was nasty, I'm not sure it was orange juice. The overall vibe was extremely sketchy, it looked like a place drug dealers got busted on cops shows. Pros: The wifi and the fridge worked well. There were little yogurts and prepackaged donuts for breakfast.

No tissue available.

It was a nice stay. Good location.

Very dirty.

. Customer service sucks . They have terrible attitude. Dusty rooms . Cigarettes holes in blankets. Stained bath towels . Room smelled like smoke and mildew

It was affordable and the beds and floors were clean. The bathroom seemed kinda gross (stains on the shower curtains, dried red droplets on the door), but I've been in worse. There was nothing for breakfast but a coffee vending machine and a tiny packet of donuts, so don't expect the "free breakfast," but it's right next to a Denny's and across from a Bob Evans. Not free, but nearby good breakfasts. The chain for the door was broken, so it didn't feel the safest, but there was almost no one else there, so I didn't have to find out how safe it really was.

It did the job, cheap option near St Louis. Nothing wrong with the room, some frogs on the pool cover.

Shower water pressure and mattress No hand soap or kleenex, sheets and blankets seemed to small for king, more like queen, thin walls (heard numerous neighbors and people walking outside), pool was closed and covered partially, breakfast consisted of a coffee, package of 3 donnettes or yogurt. The frogs are extremely loud and night

Can’t recommend. Towels questionably clean, run down, lumpy bed, noisy. The only positive thing was the ice machine.

This place needs to be closed for business. I noticed mold, right away, in the lobby, upon the desk. Walked into the room and was taken aback by the pungent order of mildew. Very dim lighting in the room. Very and out dated bedding. Not clean only orderly. Horrible conditions here. Nothing!

Hotel was overbooked and they canceled my reservation but I wasn’t notified of the cancellation until I went to check into the hotel. Staff at the hotel was terrible and not helpful at all. The rep was absolutely rude and not willing to assist with giving me a letter to confirm that I didn’t stay at the hotel so when they try to not reverse the charges I would have proof. I WILL NEVER STAY AT THE HOTEL EVER!!!

outside property needs better cleaning and matinance

Dirty carpet, garbage in corners, wouldn't go barefoot or with socks on, overpriced for festival weekend.

It was terrible

Everything is pretty good.