Baymont by Wyndham Columbia Northwest

This was probably a nice hotel in the past. The lobby looks nice, but then it goes downhill quickly. Doors to the outside are padlocked. Rooms were dirty, my first room was absolutely filthy, I asked for another room and the one worker at the front desk took forever to get us a slightly better room. By better I mean it did not have food on the floors and candy melted to the dresser and drawers. He said it was the only room available. So, I did not complain that the toilet ran and the shower sprayed water out of the back of the showerhead and onto the ceiling. Not to mention, he checked this room before giving it to me and it met his standards but had a dirty towel laying on the floor and the smoke alarm had been ripped out of the wall. The two other rooms that were with us had plastic bags on the smoke alarms and cigarette butts in the room. There are also some shady characters roaming the grounds. When I checked in a lady came back with her keys and said I am not staying here and left.

Pool was closed, rooms need complete renovation. Had to switch rooms as bed was unmade and tub drain was clogged. Second room bed was better, tub drain still slow. Furniture needs cleaning. Breakfast was waffles, bread, yogurt and cereal. Not close to a buffett!. Entire hotel needs renovation to be completed. 5 out of 6 icemakers defective or missing.

Upon check in there was only one desk associate, she was polite but the staff as a whole was unhelpful. First night the fire alarm went off 6 times with no warning, all were false alarms and no staff came outside to tell us this. When inquiring after the fact we weren’t offered any reimbursement or explanation. The property looks nothing like the pictures on the website and smells completely of mildew. The bathrooms were moldy and housekeeping only comes if requested through a QR code on the back of the door. Terrible experience as a whole.

The couch in the room was dirty, but like some kind of stains on the couch dog sitting on the couch the outdoor pool area just nasty supposed to check in at 3 o’clock took me almost 2 hours to check in because they didn’t have nobody to. they had many people to clean the rooms. It’s just not organize. It was OK for the price, but you couldn’t sit on the patio the dock because the chairs was rotten.

Close to our route Cigarette stumps on balcony dirty linene

The rooms were nice and confrontable, and the lady working the desk was very nice and accommodating I had to switch rooms upon arrival twice due to the smell of Marijuana being in first 2 rooms, the pool was closed....

Poor

The lady who checked me in was a recent/new employee; but you could not tell. She was so very accommodating. She saw that I was breathing a little heavy (I have COPD), and she was just so attentive and helpful in getting me checked in. When the first room was too far for me to walk, she switched my room, programmed a new key and brought it out to my car. She didn’t want me to have to trek back inside to the front desk.

Having to swim at 107° would have been nice At the fitness center, only one out of five was working.

For the price and the fact that the pool actually works it's not bad I think they could do better job at maintenance and cleanliness of the hotel because you can tell it used to be a really nice hotel it has potential but hey what do you expect for a cheap hotel right as far as my experience with the customer service pretty good I had no complaints no bad experiences with that they even move the room when I requested Some of the stuff just didn't work a lot of just small maintenance issues

Bad

The facility is under construction while under full operation.

Nice place with amazing staff. They went over and beyond. Highly recommend staying at Baymont with good breakfast options.

Hotel is being renovated according to mgt, so check back with them. Pool is closed, game room is gone. Public areas are in very poor shape. Non working entrance doors, damage to walls and floor. Room itself was updatedn bed was very comfy. Room was spotless. Location was nice also. Honestly was worth the price compared to others in the area. Just check for updates before booking.

Rooms s.elt like mold.

Disappointing

It doesn't cost that much money to get rid of roaches.. especially when they are dead stuck in a wall painting. Get rid of your cockroach issues

Very clean Comfortable bed

Disappointing

Passable