Holiday Inn Express Columbia NE - Fort Jackson by IHG

The room cleanliness could have been better. It didn’t look like it had been swept and the shower needed some attention to detail. Overall the stay was nice and the staff was nice.

Toilet seat was up and there was urine on the porcelain. There was mold in the shower which we did not use because we were concerned about allergies. The sheets were soft and the beds were comfortable.

Easy access to the interstate, very friendly and professional staff. A must Hotel..

Location, and quiet No safe was in the room, pre authorization holds were doubled.

Clean room, prompt response in their services.

nice nine

They gave us a welcome bag, with water and snacks..Clean room , friendly staff, good breakfast, easy parking, has a pool and a work out room..TV with all the channels to watch ..I will give them 4 stars. Keep up the good work..

Manger was very Welcoming , Breakfast was good . Overall it was a nice trip !

The breakfast was better than most hotels. It had an excellent selection and variety. The location is excellent, very easy to access from the interstate and close to multiple restaurants and shopping. The bed was extremely comfortable. The hotel appeared worn and not well maintained (cheap). The carpet in the room did not meet it's panel pieces so there were spaces exposing the floor underneath. The furniture was cheap. There was a dirty wash cloth in the bathroom above the shower head as well as used plastic utensils stuck in the chair. The room was not cleaned well. The shower head had no pressure.

Air conditioning in room didn’t work and had musty smell

The staff made sure I was taken care of.

The room wasn’t very clean. You could see smudges on the mirrors and tables. Everything looked very outdated and cheap. I would not recommend staying here.

Rude staff with loud and laughing on phone while customer waiting to be assisted. Room smelly and not clean, loud noise from ice machine could be heard in our room. Over all disappointed as we always try to stay at holiday inn express.

Good job

Hotel and room was clean and comfortable. Staff was friendly. Breakfast was fresh and very good. Wasn’t hot enough to get in the pool during my stay but it was a good plus.

I have stayed here numerous times because the location is in very close proximity to I-77 and has numerous restaurants nearby. The property is very clean, well maintained, safe, and the staff is always extremely pleasant. An excellent breakfast is also included as part of the booking

We checked into our room and I went to the window to pull them down and a cockroach 2 inches long ran across the room. We grabbed our stuff and left. The lady up front was nice. They didn’t give us a refund.

The room was spacious and well appointed. Breakfast was just passable. Choice of restaurants nearby. Check in could have been a little quicker. Confusion with the computer. All in all an OK stay.

It was clean and the the bed was comfortable. Staff was nice. No complaints

Property was clean and staff very pleasant Very clean, great location