Intown Suites Extended Stay Columbus Oh - Dublin

Booked 2 double beds and they said they only have 1 double bed . I think there is a communication gap between the property and Expedia . Expedia should correct what they are providing according to what the host has. It is a wast of time and a great disappointment to go there and found out

Staff was very nasty and so was the bathroom

Nothing Smell, cleanliness

Smell, cleanliness

Exceptional

Bad

Absolutely filthy property, the staff were also terrible. Zero amenities, they make you wash their towels and bedding at your expense and they actually canceled my stay because I had a service animal with me, they did not honor the service animal document which is illegal and if like a refund for my stay that was cancelled due to their non compliance with state laws regarding service animals. The staff was rude and aggressive, highly unprofessional and it made me extremely uncomfortable.

3

Bad

Exceptional

There was no breakfast an not even a fresh pot of coffee for the guset. The vending machines dont work am just take your money. The rooms did not feel clean. An they have COCKROACHES!!!!!!!!!!!!! An they do nothing about it. We told them on 2 separate occasions an nothing was done thats why we didn not extended our stay. I saw them on 3 separate occasions including a lil baby baby one. Sorry but im not paying for bugs!!! An the whole place in general just felt scummy. So no i will not be coming back unfortunately. The staff was nice they just seemed not to want to go the extra mile for there guests who do pay money to stay there. Like i always say if you do not like your job find a new one, ont that you Willl put in the effort.

Paid for 2 beds got 1. No $ returned. Dirty. Staff ride

Exceptional

Superb

Nothing. If u could have dealt with something else, I would have. But I would not come back The once a week room service was never received. If you are not in the room, they won't even take the trash.

The location was perfect. No meals were provided. There was a kitchen inside the room. I cooked for myself. I don’t have a comment.

Staff is very rude StaffVery rudeDidn't meet expectations not worth renting from

Exceptional

Staff was. Easy to talk to

Location Old and outdated. Smelled of weed.