Fort Lauderdale Marriott Coral Springs Hotel & Convention Center

I found clothes from the previous guest

Very good

It’s a resort!!! Absolutely loved it. Wish they wouldn’t have charged extra for parking

The customer service was above and beyond

The staff was very friendly, especially Mario in the bar/restaurant We were awakened one night by a fire alarm and we did not have room service on one of our days

Everything was great! 10/10 would stay at again!

Would stay there again.

The property was in a private area and had a beautiful lobby. Unfortunately, our room was very unkept. The pillow was stained with hair dye and there were hairs all over it. The bathtub was also very dirty with mold and hair everywhere. It should have been better.

The next morning, management apologized and offered Bonvoy points, a quieter room, and complimentary breakfast, but the system was down and I was told notes would be added to my reservation. When I returned later that day, there were no notes, the hotel was sold out, and the only accommodation provided was complimentary breakfast. I understand hotels can’t control every guest’s behavior, but they can control how noise complaints are handled and how well they communicate between shifts. I hope they improve their response to overnight disturbances so future guests don’t have the same experience.

Nice size updated room. The hotel appeared to be very well maintained overall.

Very good

It was okay. Water on the floor by bed. Faucet plunger didn't seem to work. Charge for parking.

Exceptional

:)

Very good

Very good

Staff was great. Clean and comfortable room and common areas. Great views from higher floors. Travelled with family. We will stay again.

Have a philosophy that we all work together to make it work and your staff was so receptive and appreciative and made the entire experience so enjoyable. They greeted us with smiles and asked what they could do for us. It was amazing and you all are luck to have ALL of them and thank you for whomever is running the hotel and treats their staff well as it was obviously reflected in their not only their work but their attitudes. Amazing

Exceptional

1. The bathroom door handle in our room was broken and we told staff but nothing was done. When you would try to open the bathroom the handle would come off the door. 2. The toilet in our room didn’t flush properly We enjoyed our time outside at the pool though we noticed it was in need of attention