Extended Stay America Premier Suites Pittsburgh Cranberry To

Good for a rest stop off the major highways on our road trip. We all (2 adults, toddler, 2 dogs) all slept well. Nothing fancy about the room or amenities. The "includes breakfast" part is a bit of a false flag: only some granola bars, prepackaged muffins, and a lone yogurt in the minifridge.

Didn’t like the fact that the washroom sink was outside. Breakfast was disappointing. There was coffee but no regular milk or cream, only the flavoured coffee mate. There were wildberry muffins; 2 cold boiled eggs in each ziplock bag; fig bars; energy bars; Quaker Oats, but no milk, probably meant to be prepared in the kitchen in the room. No bread or fruit and nothing for anyone avoiding sugar.

The room was not clean. There was algae and mold in the crevice of the grout of the shower. The bedsheets were dirty. I now have a rash on my back and on my bum. There was a dirty towel in the back of the bathroom door and there was no clean towels provided for the room. there is one attendant at the front desk and no other staff to help. The air-conditioning did not work in the room was at 78°. I also was traveling with my child. I will never stay at your establishment again.

Muy buena atención, pero en la una cama había chocolate en la sábana de abajo, junto al piso. El desayuno incluido entonó bastante buen, pero a pesar de que bajamos muy a tiempo, ya no habían huevos y otras cosas, y al preguntar nos dijeron que al día siguiente tendrían más.

Very good

Definitely an improvement over other hotels in the area we have stayed at. Close access to the turnpike as well.

The only complaint I have about my staying was the breakfast. It was not breakfast any single day. That was an inconvenience.

Nice spacious rooms, quiet and calm space. Only 1 elevator was working but was not a big deal. Pillows were a bit flat

A wet tile behind the door in bathroom on hook Mold in grouting on bathroom wall lots of it. No toilet paper in bathroom No sheets for pull out bed. No blankets for beds even though requested two different times. Also the beds were not two queens and a queen pull out couch, they were very close to full size. No direct way to call front desk Given a paper at checkin stating we need to bring down the sheets, towels and garbage when we are leaving? No where was that stated when I reserved the room. 5 day stay and charge machine still not working so front desk has to punch in by hand any card transactions where they then see your entire card number exp date and CVV code. A security nightmare. The young man that was at the front desk told me i needed to come back down and checkin again. Once there he stated we owed him $124 above the $80 room rate. His explanation was that “ They wanted to charge me a higher rate for the room after it was paid for because “ the hotel wasn’t sold out that night” so we needed to pay a higher fee! The room had already been paid for on sunday night but not at the rate i was quoted. Front desk staff aside from Nora who was working way harder than she should have and was there all 5 days we were there. She was always kind and friendly and tried to be as helpful as she could. I dont understand how a national chain

Breakfast could’ve been a little more bountiful and it would have been nice to be able to get coffee even after breakfast was over. I had to search for cream and sugar, which I didn’t find.

Ceiling in room pealing, floor dirty, broken dresser drawer, dusty in corners, couch, and under beds. The beds were clean and comfortable in spite of the condition of the rest of the room. Bathroom was clean. Staff helpful to supply low stocked items (booked for 4, stocked for 2).

This hotel had bed bugs!! I showed up with my husband and 3 year old daughter and immediately had to leave upon finding bed bugs. The room stank of old cigarettes and armpit. It was dirty everywhere. The entry of the hotel was messy and smelly.

bed bugs blood stains dirty room used sheets on King bed mold on bed frame toe nail clippings on floor have pictures to back it all up dont stay here ever.

Breakfast was basically nonexistent. Went down for coffee and thank goodness I had my own cup. No cups for coffee. Nothing really to eat except several yogurt containers and some oatmeal but no cups/bowls for that. Do better when you advertise “free breakfast”.

My kids were disappointed because they promised an assortment of items for the grab n go breakfast but they only had granola bars, oatmeal and coffee and we can very early! But otherwise the hotel was great!

The room was filthy, hair on the towels, grime in the shower, debris on the floor. Staff wasn't helpful.

The room had a moderate odor, a combination of disinfectant and sweet orange. The smell persisted throughout my stay. The complimentary breakfast was so skimpy that I passed it three times when I was looking for it. Breakfast offerings included small, hard oranges the size of billiard balls, small granola bars, and coffee with no plain creamer. Not at all what was advertised. The television picture froze after a few minutes and would not resume. There was no clock in the room that was visible from the bed. Every possible amenity found normally in other hotels required a payment. Cleaning the room, replacing used towels, making th3e bed - these all cost extra for a person staying only a few days. Very disappointing.

The hotel was very quiet. The other guests we encountered were friendly.

Need more light in bathroom

Very dirty