Brick House Dalat Hotel

Breakfast buffe mediocre.

Spacious comfortable 2 bed room apartment, model smart toilet with strong hot water shower. Very beautiful view via giant window. Lovely plant outside of window. Love the camellia and tiny flowers at the lobby. Poor breakfast, need to improve both variety and quality. Giant wood ceiling decoration in one bedroom looks very heavy and create uncomfortable feeling for poeple sleeping under it. Not so good noise proof window

Our room is much more spacious than we expected! It is also tidy and with a great view. Breakfast place is at the rooftop. The view there is even greeeeeater! They also provide motorcycle rental service. Breakfast choices are relatively little. They have rooms in B1 and ground floor, which have no view, so if anyone expects to have good veiw, they should book and choose room type carefully.

Cleaniness. Breakfast is simple but sufficient. No AC, when open to window, is noisy due to traffic, people signing karaoke and rooster crow.

Superb

Very serviceable brief stopover whilst on a 3 month tour. Only place we stayed in three months on tour that that had trouble with my credit card. Bizarre.

The hotel was clean and spacious. It was very modern and was easy to walk to tourist attractions nearby. Good mini bar selection. There was a wide choice of breakfast foods. The views to the city were nice. We stayed on the 3rd floor and there was a lot of noise coming from the breakfast room in the mornings, lots of chairs and tables scraping on the floor.

Design of the room and the breakfast area. Very clean throughout the property. The shower temperature was unstable and did not really get hot. We booked a superior room and were assigned a room in the basement and while you get fresh air you look at a brick wall and some pot plants. Did not realise the superior rooms were located there so this may have been our fault not booking the deluxe rooms.

Exceptional

The hotel was spotless clean. The room was big, and the shower was fabulous. The view from the breakfast room was spectacular I enjoyed it all except most hotels in Da Lat have no air-conditioning due to the usually perfect climate. Was hot.

Good rooms Soundproofing wasnt good in both times I stayed

Well appointed room with good facilities Soundproofing needs some rework. I can hear my neighbouring rooms pretty clear at night

Good value for money. Room was clean and modern. Bed was comfy. No safe in the room (you have to leave valuables at reception) and our room didn't have a window (although we did know this when we booked). The breakfast offering wasn't very varied or the best quality. The location seemed to be a bit further away from the main places to eat in the evening although it is close to certain attractions like the Crazy House.

The position The parking lot

One of the best 4* I’ve stayed in. Every member of staff was absolutely amazing and friendly. Beds were comfy beyond belief. Would of loved and AC unit instead of a fan

Pleasant

Staff Room View at breakfast Breakfast No aircon - we knew this before we went but it was too hot for sleeping even with the fan on Restaurant closes at 2pm No tour information at the hotel

Quite noisy from the neighbors

Uncomfortable room, staff asked me to keep the bed and wall clean, otherwises I will be fined (I dont know why she inform me about that) The room layout, the ceiling fan make me uncomfortable and hardly fall asleep

Rooms are clean and spacious with good smart TV for access to Netflix. Shower/bathroom is fine - electric/automatic toilet takes a bit of getting used to. Breakfast is also fine although lacking some variety of options, although can't complain too much about this. When we arrived we were booked into a room on the ground floor, 10m away from reception desk and immediately next to the lobby toilets, despite booking a room with a 'moutain viewv. We instead had a view of the neighbouring gardens. We disputed at the time but were informed that this was an upgrade, the highest category of room and that no rooms on higher floors were available and the hotel was full. We ultimately accepted and the room itself was nice. Upon trying to sleep, firstly you could hear the lobby music, which we had to ask twice to have turned off at 10pm. Secondly, and more importantly you could quite literally hear people urinating in the lobby toilets next door and the reception phone. Combined with the very loud dogs and road noise this made sleep impossible. At 11.30pm we went to ask for a room change. The young man on the desk was sympathetic but clearly was not empowered to solve this problem, although he was polite and doing his best. After half an hour of explaining that we could not sleep and after 2 phone calls from the young man to managers, we were eventually offered a room change to the first floor, despite being told at check in that no rooms were available. He did then also provide us with a fan and we were made to sign a document stating that we would not be refunded for a downgrade. The next morning when going out, the manager asked to speak to us. Rather than apologising for the experience of the previous night she required us to sign another document saying we would not be refunded for a downgrade. She also blamed Booking.com for having incorrect pictures on their booking page. Finally at check out, we waited for 15 minutes whilst they inspected our room only to be told we would be charged a laundry fee for some make-up marks on a towel. We said this was not acceptable and they relented, but this was somewhat demeaning in what is supposed to be a 4 star hotel.