Country Inn & Suites by Radisson, Dearborn, MI

The hotel is dated and it feels as though the staff has given up. The is the worst experience I have ever had at a hotel. Check-in provided the most unfriendly hospitality person ever. They charged my credit card even though I told them it was prepaid. The room had one bar of soap and limited towels. I had to get out of the shower to grab that one bar of soap from the sink, slipped and fell as there was no towel to place on the floor. There was loud guests all night and we didn't sleep. The next morning, I tried to check out but was talked into moving to a different room. When we went back downstairs after packing, that person was gone and I had a different unfriendly staff person. The new room had the same bathroom issues but included a huge undetermined stain on the carpet, hair in one of the beds and eyelashes next to the mirror. We checked out early and I was told we would not be charged. I was still charged AND double billed due to them not understanding what prepaid meant.

The carpet in the rooms were filthy and smell bad. The front desk people are very rude. And try to keep your deposit for lil things my 2 year old had pee come through her diaper. I had the housekeeper change the bedding. They said they have to take my deposit for that.. like what. Give me my money before I act up.and actually I changed the bed they just brought the stuff to me.

It's a very good location if you are going to the Henry Ford Museum as it avoids most of the construction and is then pretty easy to get there. Staff was friendly and helpful. Bed comfy as were pillows and also very good shower. Hot water and good pressure. Breakfast was adequate, not great, but acceptable. If you want an affordable lodging close to the museum this is a good choice. It's not 5 stars but good for the money.

The worst hotel ever! VERY DISAPPOINTED

It was clean The pool looked like mud water

Very poor

Great location to where I needed to get to the whole weekend Staff didn’t care about the noise and over crowded pool

The breakfast the carpet was very dirty , when we wash our feet they took 5 min to be black, it is something like oily carpet

The shuttle didn’t come to the airport. They didn’t answer the phone. There was no one at the desk to check in. They lied and didn’t give me a refund.

Our whole floor stunk of marijuana. Carpets were filthy and bunched up. One of the beds in our room hadn't been changed. Stains on the sheet. I asked for a towel, they said there was no one available to bring it to us.

Very good

Not bad I hotel smells really bad

Check in was not good because you he room is booked was not available. My reservation had to be cancelled and rebooked. I decided not to rebook because the staff was not very helpful while I was standing there I found out the elevator was not working and several people came to the desk requesting towels while swimming and were told there were no towels available.

was easy check-in

Towels had stains on them, don’t know if they were washed. Poor maintenance. Only thing positive is, it is a beautiful building

Nothing it was horrible Nothing

Passable

The bed was comfortable Had no hand towel to dry our hands pr a bath mat to stand on when we got out of the shower

It was kind of straight The rooms could’ve been way better the building is nice

We could not sleep at all throughout the night Neighbor is running up and down the hallway banging on the doors arguing. It was a terrible night.