SureStay Hotel by Best Western Deer Park

Room was already cool, but had a weird smell. Some stuff had been updated but not all. Booked it for the pool and got tub, both were closed. Hot tub didn't work.

The only thing was we got there on the later side and checked in went to bed woke up early to go get breakfast and the hotel was being used for voting location and the workers had taken up all of the low tables and even when they saw customers myself looking for a place to sit they didn’t move anything. We had to sit at a high table my problem is I was there for a follow up on my surgery so it was not easy to lift myself into the high sits so we had a table to eat at.

Decent value for money

Breakfast was disappointing.

Exceptional

and Carol at the front desk help me. She was very helpful.. I stayed there for 2 weeks the housekeeping staff did a great job.

Put eggs for breakfast

Awesome place to stay quiet clean and great pricing

The staff was very helpful. The Suite was very spacious, clean and comfortable. The amenities were great.

The curtains are see through. So I have be fully dressed when coming out of the shower. There is no privacy at all I will not stay there again

The room was rented for my husband. He said staff was very nice and the rome was clean. He said it would help if vending machines and ice machines were available. His wake up call was on time.. We knew this was not a luxury hotel but was very acceptable as he was in Houston for a family funeral and basically needed a place to sleep n shower.

Excellent stay

Great room, clean, pool and great food location near by.

Value Parking

Clean. Breakfast was limited to just cereals and mini wafffles with regular reminder to the staff to refill. Staff was courteous but there was only one very old person managing everything. It’s cheap but expect the service accordingly.

It was quiet and clean! Staff was great!

Good

Overall the hotel was clean and quiet for an overnight stay. The breakfast sucked!!!! Cereal, toast, bagel, waffles. Thats it. No protein! Didn't eat, coffee was ok at best. Older lady working the front was unfriendly and hard to hear, very soft spoken. Not bad for a 1 night stay in the area, it was ok. But 1 night would be about all.

Very clean & quiet, AC was great, beds were fairly comfortable! The rooms were cool but still very humid, everything just felt damp. Pillows were small but comfortable.

Loved the location close to restaurants and stores .Beds were comfy and room was nice , clean and ac was great! Well we slept with the light on all night because the switch didn’t turn off and we couldn’t sleep I did let the lady in the front know she came and checked but she said nothing couldn’t be done since maintenance wasn’t there .