DoubleTree by Hilton Deerfield Beach Boca Raton

The stay was really comfortable, hotel was clean and everyone was friendly however they signed for my packages from Amazon and stole them. They didn’t even offer a compensation for it. But everyone is denying taking the packages however they admit to signing for them but was stolen out of the storage room

The drinks were refreshing

Superb

The front people Ken and Isabella were nice. The restaurant on the property was good you have to eat down there or pick it up from downstairs because calling for room service nobody answers. Otherwise decent stay nothing to write home about. First night the door thing broke making it hard to leave my room and enter the room. Thankfully next morning they put me in another room but you can tell it wasn’t cleaned properly, broken nail was found on the floor, light fixture was broken, dresser outlet broke, if I could upload more than the four pics I would. They also now started charging for parking which is crazy being that unless you get there early you are going to be in for a walk to the front door.

Unappetizing expensive food at the restaurant, "bartenders" who don't seem to want to be there. On the other hand very helpful front desk staff who removed my charge for parking. I was there for an event with my group and the hotel informed our group that our parking would be free. We were given a code that did not work and the staff knew nothing about the arrangement. My room smelled like mold and carpet cleaner. There were public hairs stuck to the shower walls and the conditioner bottle was broken off the wall. Upholstery peeling from the chair in my room. And maybe worse of all a coffee machine in the snack bar that had a notice on it that it needed to be cleaned. There was a $3 charge per cup. The hotel serves no breakfast not even coffee or a banana. The snack bar wasn't stocked, clearly people steal from it all day long and it's not properly inventoried refilled. There was a party going on my first night until 1am with screaming and music, uninterrupted by staff. 3/5 stars is generous. Thanks for helping with my parking. Get it together on the rest.

Stag was fantastic. Amenities were nice. Room could have been cleaner. Could use some updates.

The staff were friendly The maid knocked over a drink and my computer was left in the liquid

Took 3 days to get my towels and bedding changed but other than that, it was very nice. Restaurant and bar is overpriced.

Love this place!

Exceptional

Perhaps it's just me, but I thought the Double Tree brand was considered 4 stars? The lobby and surrounding area, as with most hotels, was updated and clean. However, the bathroom ceiling in our room had water damage and cracks. The bathroom only had one light switch. No exhaust fan, no separate dim light for late night bathroom goers, and the faucet only allowed for a quarter inch difference between cool water and boiling hot. The door to the room had a significant gap underneath, which allowed for hallway light to enter the room. We had to put our luggage down to block the light to allow the kids to sleep. It just wasn't all that much different from the Hampton Inn. Good location though, friendly staff, and convenient location. Howard, our server at breakfast (included in the price btw, very nice) was great. Breakfast was very good, much better then what you'd get at the Hampton Inn.

We had to switch rooms because the room next door was smoking, even though it was a smoked free room. Because we changed rooms, we noticed how big the second room was. And that changed made us happy. I also like the texted method for customer service. I booked it because it was 12 minutes from an event that we are attending, and we had great experiences with Hilton. We had an issue with the television and after they send the second technician, we were instructed that every time we turned off the TV that we had to manually set up on the tv (and not on remote control) with at three steps to turn on source, then 3 more steps to turn on volume, before we can watch anything, and before we can use the remote control. Also I am use to downloading my paid apps and putting my own username and password to watch apps that I prefer. I could not do this at this hotel.

Breakfast was good. It was expensive.

Not bad Old Old from inside

Superb

The location is good. The room smells smoking, the maintenance of the pool was in Sunday. I not enjoy it!

Friendly, helpful staff, and clean room with a good central location close to the beach and great restaurants

Second time here. Love it. Staff friendly. Was late for breakfast on the morning of my nieces graduation. They made us a breakfast sandwich which made our morning less complicated.

Exceptional

Good