Grand Nova Hotel
About Grand Nova Hotel
Experience an abundance of unparalleled facilities and features at GRAND NOVA HOTEL.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Dubai becomes even more accessible through the taxi and car hire amenities provided at the hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the GRAND NOVA HOTEL with convenient amenities like room service and daily housekeeping at your disposal.For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found.At GRAND NOVA HOTEL, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience.A few accommodations within GRAND NOVA HOTEL offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as daily newspaper and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, bottled water and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at GRAND NOVA HOTEL.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At GRAND NOVA HOTEL, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences.At GRAND NOVA HOTEL, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday experience perfectly by visiting massage before you depart.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The stay was good and the staff were very helpful
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Washroom and cleaning
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Not worth for the price I paid
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Only bed All bathroom accessories towel not clean no toothbrush on bathroom bedsheets not a proper clean
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Like the area, easy access location. Stinky smell from the drainage of Rm402 toilet, we requested to be transferred to Rm414, but the kettle was not functioning well, and the toilet bowl was not fixed properly. There was no floor mat, prone to slide when wet, needs improvement in cleanliness. Thanks you.
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N/A
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Bed Bathroom accessories
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Nothing It wasn’t clean full of mosquitoes
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Help with luggage
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What I like about this property is its location, and it is somewhat affordable considering other hotels in the area. Except for the lady who is seated right next to the reception — she doesn’t know how to at least smile. I think no one other than the staff; she should improve herself. I really hope she sees this (maybe the manager, admin officer, or someone — I don’t know who she is). I am not talking about the people at the reception at all, since they are really kind and helpful. The room we stayed in is right in front of the garbage bins, so the view is not nice, and there is not enough sunshine for this particular room. Especially, there is no parking at all, and the streets are really busy and noisy. This place is good if you are tight on budget, but if you are travelling with family and kids, I do not recommend this place.
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This is very unprofessional behavior from Hotel staff. Kindly appropriate action to avoid this to further customers
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Location is ok and cheap food and all available. Smelly and very uncomfortable beds and toilets are dirty and smelly.
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Overall excellent. None
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Staff are friendly and customer supportive Facility seems old, furniture’s & other facilities in bath room not available
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It was at a perfect location. The WiFi was good. The staff was well behaved and courteous. Our things were all safe The mattress was of poor condition and the bathroom was all stained and didn’t look clean. The AC cooling would reduce automatically making the room too warm in the middle of the night.
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Nothing. I got the worst service ever, the GRO at the reception was awful and unapologetic for the service they gave us. I complained several times about the wall socket not working in my room, and they didn’t do anything about it. I finally ended up charging my phone in the bathroom. The water in the shower was also leaking from the pipe. They’re using all cheap items to fix the issues in the rooms and bathrooms. Looks like they do not care about the safety and comfort of their guests. I heard many people complaining at the reception about their respective room problems. All in all, this hotel is pathetic. Never coming back again. EVERYTHING! WORST HOTEL EVER. DO NOT STAY HERE FOR FREE ALSO!
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NO
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Infested with roaches. Seems like old residential building converted into a hotel. Washroom was getting flooded every time I took a shower. I may have told the staff and management to look into it but no one came. The first two days the bedsheets and towels were not changed until I complained many times. Good thing I only used the hotel to sleep at night. Never going back nfested with roaches. Seems like old residential building converted into a hotel. Washroom was getting flooded every time I took a shower. I may have told the staff and management to look into it but no one came. The first two days the bedsheets and towels were not changed until I complained many times. Good thing I only used the hotel to sleep at night. Never going back
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Nothing really
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Nothing Everything is very bad including room, parking, cleaning, smell ....etc
