Royal Tulip Hotel, Dubai

Clean Its all broken..its not how was it before

Vary bad toilet

I didn’t like anything Arrogant and unprofessional staff in front office.

Nothing Everything

Their cleaning so adorable ?

Toilet cover is not match with the toilet basin very uncomfortable, shower cubical too small

Cleaning Hygiene

I didn’t like anything about the hotel on the picture is nice but while arriving and looking into it I was wondering what the price I paid and in the end I had to ask for everything from towels to bath mate they should be providing once the client is checking in had to ask for and the hand was bottles shower gel bottles were empty since the day I entered till I checked out and one thing one adult didn’t checked in I told them to refund me the cash of one person who didn’t come and they told me that they don’t refund and money all Four bed rooms were not in that condition I expected I even asked for an extra bed they told me that they never provide any extra bed but online I asked for extra bed it was agreed and then while arriving I asked for it they told me they provide only baby crib Well the beds aren’t good enough to get a good sleep some are broken in the middle the shower doors aren’t good for the security as I had a 2 years old baby with me

Very accommodative Havent received my refund from booki.com yet and it's a makee me feel fraustrated

The hotel staff were helpful and the place was quiet; there was free internet access in the rooms. The rooms are rather old and the mattresses aren't very comfortable. The cleaning service isn't good, and I didn't find towels in the room; I ordered them and they arrived two days after my stay. The hotel is far from all public transportation; it takes me 7-15 minutes to reach the nearest station. There was a telephone in the room, but there was no way to use it to contact reception. Suddenly, I heard water running in the bathroom and discovered a leak. When I tried to contact reception by phone, I couldn't, so I went directly to them to send a plumber. When he arrived, he told me not to use the bathroom until he got his tools in ten minutes, but he returned more than two hours later. I requested the invoice through Booking.com, but for some reason the hotel couldn't find my email address, even though I contacted them multiple times using it and it's on the check-in forms. Instead of contacting me by phone, they deactivated my room key card. I was coming back from an exam and was very tired, so I couldn't open the room door and had to go back down to them. Although the hotel claims to be three stars, there is no one at the hotel to help you with your luggage; you have to carry it yourself.

The premises exhibit significant signs of disrepair and lack cleanliness. The air conditioning system is malfunctioning, resulting in an uncomfortably cold environment. This necessitates a choice between deactivating the unit and enduring the unpleasant odors, dust, and heat from outside, or wearing additional clothing and seeking warmth under bedding.

Free parking not available due to location but not mentioned,

Cleanliness was not that much

Every thing

I really like the manager, he is from Egypt and very kind. I also appreciate the security guard, who is from Nepal, and he is truly amazing and kind. The housekeeping manager and the housekeeping staff are also incredibly kind and wonderful.

House keeping staff ( I don't know his name) very good and the way he handle the problem very professional..

Excellent Excellent

They’re nice by talk but they’re asking extra money when you have visitors

Wide space rooms, with extras. TV size and channel service.

Everything about hotel is very well