Residence Inn Atlanta NE/Duluth Sugarloaf

Loved the hospitality and friendliness of the staff. Easy check in and out. Great use of the room space. While we only stayed 1 night, the room setup makes it easy for long-term stay.

The front desk manager Darrell was super professional and helpful booking and checking out My room was cold and hard to regulate

Excelente atención limpieza y servicio 10/10 👏👏

The staff were excellent!

Exceptional

Very good

Excellent service. They should have hot coffee available all day.

The staff was super friendly, the check-in counter and the ladies at the continental breakfast. The property was well kept and clean. However, the shower needs a little more attention to detail. I’m 6 foot two and at my shoulder level height, the walls were a little dirty..

Wonderful property

Toilet required multiple flushes to flush everything Dishwasher barely wash dishes We required trash pick up and they said leave it in the hallway and it stayed there for multiple days without getting picked up We brought dirty towels to the front desk and expected to exchange them But the front desk lady said don’t bring them to the desk anymore. She said, leave them at the door. We do not like your hotel. Everything was pretty bad, but I’ll tell you that the only thing that was really nice. Was the lady at the morning breakfast she was the super nicest person in the world.

My wife and I arrived at around 2 am Saturday to find out that the air conditioning did not work; thermostat did not work and the phone in the room did not work either. I was too tired to walk to front desk. Told them about it in the morning when we went to breakfast and It was fixed however it was too late my the time because we were scheduled to check out in a couple of hours.

Exceptional

n/a

Location Paid for parking lot

Clean and good price

Our family has been staying at this hotel for the past 3 years due to its proximity to Gas South Arena where my kids compete for District Championships in taekwondo. The staff are very friendly and accommodating. The rooms are always clean and neat. I guess it’s our lucky hotel every year my kids win! Hopefully see you again next year!

Clean room and friendly staff

Exceptional

Nice friendly staff. Quiet, clean peaceful area. Pulled out sofa bed it had crumbs on it and trash under it. Thespace between the bed and the bed side table hadn't been dusted in a while. Some of the utensils in the silverware draw was dirty with food particles still on them.

Great room. Nice pool.