Pocono Mountain Villas by Exploria Resorts by Sonesta

Exceptional

Nice area Activites close at 5pm, not ideal for couples trying to do something in the evening. Also the walls of the villa are paper thin, my boyfriend and I could hear our neighbors conversation like they were in the room with us. No privacy. Also dissapointed that we couldnt watch any streaming apps on the tv due to it not being a smart tv. Also there was water damage near the shower on the wall.

Clean Not near stores

Superb

/town house. However, what we got was a cramped basement efficiency. The outside of the property smelled like nothing but goose poop, I know there's not a lot that can be done about this but it was still a big turn off. The exterior railings were rusted, the gutters were falling off the building, and they were cobwebs everywhere on the exterior. Inside was stale and moist, I wouldn't call them air conditioners they were air coolers but it had a fishy smell and was damp. Would not recommend staying here. Additionally, the person checking us in charged over $200 more than what the taxes and fees were supposed to be, thankfully I caught it pretty quick and got it fixed before we left the property. Also, really think about what you're going there for, the restaurants nearby are not good and are overpriced and there really is no attractions anywhere close.

We had a great stay with our family. The villa was spacious, clean, and comfortable, and having a full kitchen was very convenient. There were plenty of activities for both kids and adults, and we really enjoyed the pools and the beautiful surroundings. The location was also great for visiting nearby attractions like Bushkill Falls. Overall, it was a relaxing and enjoyable family getaway, and we would definitely consider coming back!

We had a wonderful stay ..would stay again

The room was clean but a couple of this are a little outdated . It’s a resort but you have to pay for the extra amenities only thing free is the pool . The sauna in our room always needed to be reset and the door for the balcony was broken

Check in was at 4pm. Villa wasn't ready for another hour...Other guests had the same issue. Overall, we had a pleasant stay....

Exceptional

Fueron unas vacaciones familiares, la casa grande con casi todas las comodidades necesarias para pasar varios dias, como sugerencia agregar mas utensilios para cocinar digase calderos u ollas y cucharones, si es una reservacion grande poner toallas suficientes, tambien una de las habitaciones no tenia cortina y el sol daba en la cara tener eso pendiente. Despues todo estaba bien, el lugar es amplio con varias piscinas, y los empleados amables.

It’ll be nicer if we had a little bigger luggage storage.

Exceptional

Staff was great at check in: 3 bedroom was huge. Kitchen was stock and parking was good.

No issues at the Current time was very satisfied with our stay

A well put together get away activies for all ages.

Exceptional

Nice place, although most of the amenities are at an extra cost

The stay was generally pleasant, and the accommodation was suitable for our holiday. However, unfortunately, the air conditioning stopped working during our stay and was not functioning throughout the night. The room became very warm, which made it difficult to sleep and significantly affected our comfort. We reported the issue to the establishment and hope that it will be resolved for future guests. We would have appreciated having this problem addressed more promptly, as a functioning AC is particularly important during warm weather. Overall, our experience was affected by this issue, although we appreciate the staff’s assistance and hope the property will take steps to prevent similar situations in the future.

The "heated" pools were frigid and the one with the water features seems to be permanently closed, despite the person at check-in circling it on the map to highlight it as an activity option. The free minigolf had slimy mud on the greens that caused one of my children to slip and fall and the greens were covered in leaves and pinecones that disrupted play. This was a $99 per night value, not the $350 total we paid for two nights.