The Plaza Hotel Pioneer Park

My only complaint is that I reserved a king size bed and they gave me a double queen because they were fully booked. Other than that, it was an excellent stay.

Room was very clean and staff was great !

Amazing! This place is great!

The room was very nice. They upgraded us to a suite, however it was not completely cleaned up. We were confused by the leftovers and wasn’t sure if the previous guest has checked out. We extended to stay one more night, and the front desk girl told us there were breakfast included. But when we checked out, the other girl insisted our room didn’t come with breakfasts. We ended up having very expensive meals at the downstairs restaurant.

Fantastic Staff

Beautiful site and several amenities including a great gym with up to date workout equipment. Great location. Definitely would come back again next time I’m in town

The hotel is very nice. The hotel is modernized with some room automation for the blinds and elevators. Staff was super friendly with us. We only stayed one night but will definitely be coming back.

I loved the view of the city on the 17th Floor..

Great place to stay and enjoy all of downtown. Everything was great. Safety is the upmost.

Everything was great. Sadly we could stay only one night

The rooms have a few things that need maintenance. The black out curtains don’t work well, the bathroom door closes on its own, shower needs deep cleaning, trim could use deep cleaning. A few more details as such, but overall everything is ok. Overall the whole building need a good going over on maintenance. I will definitely stay here again. It is a comfortable place. Construction still continues next door, so it’s noisy in the morning. The restaurant is fancy but I’ll give it a 7 overall. The bar staff is the best and the drinks are really good, a bit pricey though. It is worth the money and time staying here.

Rooms very nice. Valet fast.

Very clean, overall phenomenal experience

The hotel was very clean, and the staff were great, but the food wasn't great. The hotel has a gym but not a pool, which would have been nice.

Wonderful hotel! The staff was great and so attentive. The bar and rooftop were a big plus! Will stay again soon!

The atmosphere The A/C wasn’t working in the room and needed to move rooms at midnight due to it being too hot and had maintenance check it out.

Best experience overall!

The hotel is a gorgeous historic property that was updated with modern amenities yet retains it's 1930's era architecture. Our room was both spacious and luxurious with everything we needed. The tequila bar was amazing. We enjoyed our visit. The customer service was outstanding. When we arrived Victor was waiting to guide us to an oversized vehicle parking spot. Javier at check in was so helpful and told us about the onsite restaurant and other amenities. Moises showed us to our room and got our luggage there quickly. Check out was easy and fast. Two of the valet parking staff assisted us in exiting the oversized vehicle parking area which was a huge help as driving an oversized vehicle downtown in any city is not easy. Thanks to them it was much easier. This was one of the most relaxing and enjoyable hotel stops we've ever had, and we travel frequently. Kudos to a well run establishment. I didn't want to leave.

Lovebit

This was a wonderful property! Loved the accommodations, all the small touches which made this a special boutique experience. Restaurant was amazing! Loved the rooftop and drinks, we are looking forward to coming back next time we are in El Paso.