Holiday Inn Express & Suites Florence-Cincinnati Airport by IHG

Easy!

Basic re- heated breakfast products

This is a solid well-kept property. Definitely worth the money.

Staff was great, helpful and kind. Property was perfectly locate to food, shops, and entertainment. Overall great stay, just needed a little maintenance.

The breakfast sucked, the bed is full size not queen. The lie about the size.

The room was clean and spacious. The staff was friendly. The breakfast had a nice variety of foods available.

No coffee in the room, only available in the lobby. I am not going to the lobby in my pajamas.

From check in to check out our stay was wonderful. The staff was very friendly and helpful and the breakfast was very tasty. Our room was very clean and comfortable as well. Five stars to this property. *****

We felt welcomed and cared for the second we walked in the doors. The staff were so friendly and accommodating and we will highly recommend this property to others who are traveling. The breakfast was delicious, service prompt and courteous and the room and amenities top-notch! Thank you for a wonderful stay!

The bathroom door wouldn’t even close, let alone lock. The room was dirty and had an unpleasant smell. Breakfast was mediocre at best. Overall, the stay was disappointing and did not meet my expectations.

Love the all day coffee, room was clean and the staff were very friendly. You are close to everything so it’s very convenient. I would definitely recommend this hotel.

Good

Excellent. Perfect for our quick stay. Have recommended to family. We will be back when returning to the area!

The night shift young lady was rude and unhelpful. The airport shuttle was inconsistent in timing, so much so that we finally called Uber. We couldn’t pick up our own phone signal anywhere in the building, but their WiFi was not that great either. But day shift staff was very friendly and helpful, and the property was very clean.

Exceptional

Location

Check in was easy. Neil was very nice. The Maintenence man (didn't get his name) showed us the pool and explained why it was discolored. Nice guy!

Superb

Perfect hotel for my purposes. Only 15 minutes from Cincinnati.

Breakfast and location Security. No working lock on my door for additional security in the room. No available rooms to change to more secure room.