Days Inn by Wyndham Fort Worth North / Fossil Creek

Exceptional

Good location and value. The staff- they are so rude and dismissive.

Hotel was fine but charged $40 to check in 1.5 hours early. As we were only staying for one night- we paid otherwise we could have only gone to the stockyards after 5pm. Pool is great but only open of an evening so no real benefit. Receptionist did say she could arrange to open early but we didn't want to ask. Otherwise location was fine and hotel was clean.

Later that day, we went to use the pool, only to find it locked. After speaking with the front desk, they unlocked it and gave us towels. Unfortunately, the pool area was very dirty, with trash scattered around and even a pair of socks soaking in the water. The following day, after being out for several hours, we returned to find our room hadn’t been cleaned. When I asked the front desk, I was told housekeeping only services rooms every three days. They don’t even replace towels unless you bring your dirty ones downstairs to exchange them. Overall, this stay was very disappointing and definitely not worth the price. I expected a much cleaner room, better-maintained amenities, and clearer communication about the housekeeping policy. I would not stay here again.

Great stay!! Will be back!!

It was a very good stay for the price

Staff yelled at us and multiple other people while we were there. Staff was not helpful in any way shape or form.

We used the pool and the water was not as clear as what was expected. It needed to be shocked. It was very cloudy.

Poor

Very smelly rooms and hallways especially by the pool. Sheets had stains and weren’t freshly cleaned.

Run down, a lot of broken items and over all maintenance was lacking

This was by far the worst experience I've had at a hotel booked through Expedia. Greeted by a glass enclosed front desk with no one attending. Heard them tell the customer in front of me that their luggage cart was stolen. Got to my room to find blood on the comforter and on a pillow. No one at the desk when I called, no one at the desk when I walked down. Was told "sorry" and they would bring a fresh pillow. They never did. Room was not clean, smelled musty, everything had a sticky film on it. At 3am, woke to someone pounding on my door. No one at the desk to take care of this. Got up at 6am to get out of there, stopped to get coffee - breakfast nook was completely empty. As I checked out, brought these to the woman at the desk's attention - was told "sorry" and she simply walked off into the back room. This place needs to close. Expedia needs to stop steering people there.

Nice calm place butt pool wasn't working that was the point of my stay swim

I did not like their pet policy ...I specifically asked for a "pet friendly" room and they came up so I booked the room..only to arrive later and front desk clerk informs me that they do not allow pets..and that I could not get a refund because of "third party" charged

Just miserable stay.

Upon arrival I paid to check in earlier and the receptionist took the money for the early check in. The receptionist than gives me a key to go to a room that was not even ready to go in the room was not cleaned at all. The cleaning lady advised me that the room wasn’t ready to use yet. When I go back downstairs the receptionist got an attitude with me not sure why and said she would not rent me a room and refund me my money. Terrible customer service

Nothing. Upon arrival I paid to check in earlier and the receptionist took the money for the early check in. The receptionist than gives me a key to go to a room that was not even ready to go in the room was not cleaned at all. The cleaning lady advised me that the room wasn’t ready to use yet. When I go back downstairs the receptionist got an attitude with me not sure why and said she would not rent me a room and refund me my money. Terrible customer service

For one the door to the room I stayed in was broken, it also smelled like coffee even the sheets stunk…don’t stay here as it is even in a sketchy area

When we arrived the young lady on the reception was very nice and polite and efficient. Our room 215 was clean and spacious. The only thing that was a bit of a let down was that there wasn't much of a choice of items for breakfast to choose from. I would stay here again. I read the reviews whilst I was there and some were bad. I didn't think it was bad. You get what you pay for. I enjoyed it here.

Good location