Holiday Inn Express Hotel & Suites FRESNO NORTHWEST-HERNDON by IHG

The window curtains are disgusting

the pool the water was green the was the main reason we rent this hotel all mi kids were really sad

Amazing stay and amazing staff

Good service, clean property

Breakfast was fine. Room (the final one) was good. Well, I ordered a King Suite with a Kitchenette. When I got there they tried to put me in a regular king room. Then when I asked 'is this a suite?' they insisted they did not have suites. Which - check the name. They absolutely did not have a kitchenette. At least not one I saw. But eventually they moved me to a suite with basic microwave and fridge.

The only complaint would be the pool didn’t look safe to enter it was very cloudy and water was stagnant when I inquired about the appearance at the front desk the staff was not aware of any problems. The breakfast was excellent with many options. The hotel was very clean and the staff was very helpful and friendly. I was always greeted with a smile

Exceptional

Superb

Close to freeway, Tesla supercharger, Target and quick fat food. Breakfast was much better than most!

Great stay.

Pool and Hot Tub, great lobby, fitness room and laudry! Was amazing! Breakfast ended before official ending time unfortunately.

Exceptional

Love the clean rooms, helpful and friendly staff and awesome breakfast!

We had an amazing stay! The hotel was spotless, comfortable, and beautifully maintained. The staff was incredibly friendly, welcoming, and always willing to help, making us feel right at home. The room was spacious, quiet, and had everything we needed for a relaxing stay. The amenities were excellent, and the location was convenient for everything we wanted to do. We truly enjoyed our time here and would definitely stay again. Highly recommend!

This hotel stay was amazing. The thoughtfulness of the amenities a d the breakfast options were next level. Thank you for elevating your service through these thoughtful extra mile bonuses!

A very pleasant experience!

Only drawback was the train that goes by the hotel and blows its whistle 3-4 times during the night and early a.m.

The front desk staff were wonderful and super accommodating. They switched our room for the second night upon request because the first night the freeway noise was too much to handle for me. Their breakfast was also good. Clean beds and bathroom, comfortable stay overall. The freeway noise was too much for me. The other side has train noise, but found it more tolerable as you can only hear it briefly while it passes by then it’s gone, and you can drift back to sleep.

Everything and everyone was perfect.

Omg this place I was amazing the guest service really nice